West Brewster Holidays

This is the first time we have stayed at this property. The location, accommodations and staff were fantastic. I was especially impressed by the customer service provided by the staff. Every staff member greeted us personally, asked if we needed anything and invariably wished us a good day. The staff alone made our stay a pleasure-able experience.

Best hotel in Boston without question! The staff are exceptional, very friendly and attentive. The masseuses at the spa, especially (I believe her name was) Paula are very skilled and helpful with sore muscles and joints after traveling. La Padrona, Amar, and The Long Bar all have delicious food. I will definitely be back!

We enjoyed our stay. Hotel was 15 minutes away from the airport and walking distance to the trains and restaurants and bars, so very convenient. Staff were nice and informative. Rooms were small but we were there only for 3 nights so it was ok . The shared bathrooms were continuously cleaned so that was good because there were only 5 separate bathrooms with shower per floor . There was plenty of clean towels, wash cloths and hand towels . They also provided shower baskets with robes and slippers . The only thing I would’ve liked that the men had their own shared bathrooms separate from the women’s.

good beds, good bathrooms, excellent location, a/c worked well

It was excellent and hospitality was top notch