Cleveland Hotel Guide - West Creek Reservation hotels in Cleveland, United States of America.

"Worst hotel experience. My deluxe 2 bed hotel room got downgraded to a single bed room two days prior to my arrival without any email, text, or notification telling me this. Apparently Expedia changed the room and since they're a "third party" the hotel couldn't do anything or give me any money back. They told me they would bring bedding up for the pull out couch I was not excited to use, but they did not. I tried using the vending machines and they didnt work, and the hotel had no change for a 20. Again, the vending machines were from a "third party" so they couldn't do anything and I was expected to just allow my cars to "process" for who knows how long. There were stains on the comforter, the room smelled like cat urine. "

"Do not stay here if you have any kind of standards. Old property that desperately needs to be demolished and rebuilt. Every part of the hotel was cruddy!! We didn’t even take a shower because the base was cut open and rust had formed around the openings."

"Very clean "

"Mack at front desk was good in service and I like his hospitality"

"Nice place. Room was a little outdated"

"Will stay here again."

"The place was bad, not clean, not tidy, the place was not well maintained. It was disgusting."

"Clean room, bug free, really comfy beds, nice items provided in bathroom (mouthwash, makeup wipes), only thing was the breakfast didn’t have much selection. Yet it was fresh and there was an attendant checking on us. All in all would definitely stay here again "

"Beautiful room, clean, great staff, and good breakfast. I would stay there again anytime! "