West Crossing Hotels

"Everything was good except the bed mattresses. Too hard!"

"Clean room and property, quiet and pleasant experience! Good coffee!"

"Always enjoy staying here"

"Great staff. Great room. Great Breakfast "

"This place has a fresh coat of paint but that is all. The A/C is very loud. We called down immediately upon check in and the manager cut me off before I even finished and said all of the A/C's are like that. But the biggest issue is the ant problem. I found one ant our first night and blew it off. Then my daughter went to go pack her travel bag (backpack) two days later and found them in and on her bag. The manager refused to even discuss let alone offer a refund of any kind and ran off to get out of the discussion. He said it is too late at checkout to expect anything. We should have complained before when they could have moved us. This manager has no customer service mind set. He does not care about his guests he only wants to roll over the rooms - despite very low occupancy. Unfortunately, hotels.com was not any help either."

"Nice place had nice room."

"Pet-friendly, good location and the rooms were clean."

"Clean property and friendly staff. The only thing I saw wrong was that the wall in the room needed painting."

"Better breakfast"