West Dundee Hotel Guide - Hotels with Pool in West Dundee, Illinois

"Great stay"

"The bed had a toe nail in it. There was black colored mold in the tub and we got electrocuted 3 times 2 times by alex and 1 time by myself. The staff said they would bring up mantinance which never arrived. No trash can apart from a small one by the toilet. And the food made both me and alex sick. And there is what seems to be a peep hole in our room. Management/ front end didn't seem to care. Also i have proof photos and everything."

"The staff here are very good! They listen and they act! Had some trouble on my first night being beside the elevator and an exhaust that is open. Brought this to their attention and was given a new room! Food was the usual breakfast and was good! Parking is free as compared with other hotels where they charge. Will come back again and will request the 6th floor! Free of noise and better room!"

"I expected the resort to look better than what we saw on arrival. Staff professional. We were disappointed in the room upon entering. The carpet was old, patio was not well kept, the view was not a good view of the golf course (south elevator room 903) and when I went to take a shower I saw dried snot on the wall! Completely grossed me out. I could not take another shower and thank God we only booked one night! Will not return."

"The room was very appreciated after a flight cancelled at O’’Hare. Picked us up at the airport and took us back the next morning. I appreciated the toothbrush as we had no toiletries. Room was clean and shower was hot. Room was very dated but I didn’t select this hotel for amenities. Stains on the hallway floors. Continental breakfast was provided. "

"Yes"

"Staff said breakfast not included. Bedding had stains. Carpet needed to be vacuumed better. Hairs in the tub. Vent in restroom ceiling was dirty. Definitely needed a better cleaning. We've stayed at Hiltons before so this was below the standards of other Hilton hotels. "

"Wonderful place to stay. Located close to convention center and many restaurants. Our room was clean, comfortable and quiet. Staff was the best! Everone was great and Lisa the manager was incredible and went above and beyond to accommodate us and make our stay wonderful! She is the best!"

"The beds were small, but the rooms were spacious and clean. The staff members were exceptionally nice. There was a variety of breakfast items to choose from and everything tasted great. We will definitely stay there again. "