West Frankfort Hotel Guide - Hotels with Pool in West Frankfort, Illinois

"The room was very clean and comfortable."

"Decent Place to stay"

"Newly renovated and clean. Breakfast was more than we expected with hot and cold options. Staff was super friendly and helpful! The only issue we had was the key card requiring multiple swipes (sometimes up to 10 or 12 tries) to get the door unlocked. Would stay here again! "

"No hot water in sink or tub. Another customer complaint about not having hot water while I was getting breakfast and was given credit for the inconvenience . Upon checking out I complained about also not having hot water. I was told there was nothing they could because I had paid thru Expedia ."

"Pool was nice, breakfast was good, and it was clean : )"

"I was traveling with my husband and our 1.5 year old. We arrived in the evening ready to unpack and go to sleep. The front desk lady was having a bad day. She was super nice. But we arrived with the entire lobby wet and no wet wet floor signs. Then when we arrived in our room it was dirty and we needed to request a vacuum and they had us vacuum it ourselves. There was also a storage closet full of a ton of dangerous, sharp things that was unlocked and opened IN OUR ROOM. It took 30 minutes to finally get it closed and locked so we could put our son to bed. There was nothing edible for breakfast, the food was not good, cereal was stale, bread was stale, the yogurt machine was empty and they did not refill it our entire stay. The warm pool was the only saving grace this place had. Overall it is rundown, unclean and has no edible food. Very disappointed "

"It was a clean room with good fixtures in the bathroom. The toilet was a little slow when flushed. The Mexican restaurant in walking distance of the motel was a welcome sight. A good night's stay."

"Breakfast bar was super good and well organized "

"Stains on the sheets and beat up furniture - no breakfast - loud neighbors"