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"Amazing hotel amazing staff amazing food amazing service and Rachel is the best."

"The hotel is beautiful and the rooms are very nice, comfortable beds and pillows. Amazing breakfast with everything one can think of. The only thing is the staff is extremely unwelcoming, many of them give the feeling that if you ask something it's a burden for them. Unwilling to service even though this is their job and that's what they are there to do. I love the hotel and the property but I will probably not come back to this hotel and I will choose another of many good hotels in Jerusalem."

"This is my go to hotel in Jerusalem. Within perfect walking distance of everything: Kotel, Ben Yehuda, Mahane Yehuda, the light rail, the train station. Huge rooms and bathrooms."

"The hotel is so beautiful, the staff is amazing, breakfast wonderful, as well as the other restaurants. I really recommend this hotel"

"The staffs were so hospitable and the food was so amazing 👏"

"everything is beter than last year staff very helpfull the property is well maintained"

"Beautiful hotel Phenomenon location Friendly staff "

"As always, the staff of the Leonardo Plaza is second to none. They each go out of their way to help you. And of course the location cannot be beat."