West Lake Hotels

"Everything about my stay was enjoyable "

"Very noisy, had people outside the room all night drinking and partying till 3 am. Terrible..pack everyone together so it's easier for the cleaning cue to clean the next day...Like every thing today... Everyone thinks for themselves and not others."

"Honestly I’m not usually the one to write reviews but I give this place -10 stars, the curtains had mold, carpets were nasty and covered in red stains, blankets and pillows were paper thin and the fridge and microwave were both broke. When I asked to switch rooms I was told no and that there was no rooms left despite there only being 2 cars besides mine and 30+ rooms, I was told that was the only one available. The toilet was broke in half and the shelf in the bathroom was hanging on by a thread, literally sideways with 1 nail holding it, tv was only static with every channel and the “free WiFi” was from the gas station across the street, also walked in and the room had empty water bottles and trash laying around. DO NOT STAY HERE!!! I couldn’t even bring myself to take a shower because of how nasty it was, would’ve expected the price to be $15 a night with how bad it was, the lady told me that they were doing renovations but I’ve been seeing that commented for about 6 months now and think it’s just what she says to get away with so many broken and unusable amenities. "

"Could have used another chair to eat our carry out dinner on."

"Wi fi was absolutely useless. Went down for breakfast at 0800 and was disappointed to find that they were already out of many breakfast items. This is the third time in the last three months that this has happened at a Holiday Inn Express. Staff response was pretty much tough luck. Will not stay at this establishment again."

"Probably the dirtiest place I have ever stayed. Never again!!!"

"The staff member that did our check-in was friendly, the king-sized bed in our room was comfortable, and the new shower was great. The property was in a good location and it was a quiet night. Breakfast was adequate: bread, bagels, cereal, fruit, and waffles. However, when we walked into our room there was a damp sour smell. It appears that the hotel is trying to remedy this situation as we had a dehumidifier in our room, and we saw several in the hallways and breakfast area. Hopefully this is a temporary condition that will be resolved soon."

"Nice place to stay with kids. Pond in the back has excellent catch and release fishing. Host very responsive. We will stay here again."

"Not in good condition"