Portage Hotel Guide - West Lake Nature Preserve hotels in Portage, United States of America.

"Didn't spend too much time in the Hotel as we were in town for a wedding A little disappointed there was no breakfast, as we left early and it would have been nice to grab something on the way out "

"A clean room NOT the one I reserved took two hours after check-in time to be available - room had no towels, broken tv, no toiletries other than tp..Replacement tv had only 6 channels - after complaining, repair increased "

"Loved everything about our stay: clean rooms, reliable wifi, great breakfast options, pleasant staff and quiet nights. We were there for a convention (and the Air Zoo) and we'll definitely be coming back. Highly recommend to anyone visiting the area!"

"All was great!"

"The staff I interacted with were wonderful. It feels unfair to comment on the hotels condition with the renovations in progress, though my room was nice."

"It is called the hospitality business for a reason. During my stay I witnessed both the front desk staff and the breakfast room staff treating guests with disrespect. In the breakfast room a young boy spilled his cup of orange juice. As his mom tried to clean up the orange juice, it was clear that a few napkins were not going to be enough. She politely asked the breakfast bar attendant if there was a mop. The attendant said No, and added that there was just one mop for the entire hotel and that she could not use it. The mom and another hotel guest ended up cleaning the floor with napkins. The mother was black. The breakfast bar attendant was white. At check in another guest was told three times by the staff that if she damaged the room she would be liable for damages. She did not look like someone who would damage a room. I would say this hotel is lacking in basic hospitality."

"Fresh breakfast. Convenient for travleing sporting events. "

"The staircase going up stairs had some kind of odor and the walls in the room had stuff all over it and the bathroom sink and shower looked liked they hadn’t been cleaned. I forgot something in the room when I checked out and asked if I can get a key or something to go back in and the fro desk told me there was staff on the floor to ask them I did ask them and explained to them what happened and what the guy at the desk said and they ignored me and went back to work so I called the other person in my party and asked her to go tell the man at the desk what’s "

"Great hotel - good location. Breakfast very average."