West Lakes District Holidays

The hotel was clean and most things seemed to have been updated pretty recently. Our room was very nice and conveniently located. We had no issues with parking or checking in/out. The pool area was the highlight of the stay, but the pool bar seemed to only be opened sporadically with no set schedule. My only two complaints are that at one point there was a couple who were arguing and making a huge scene, cursing, and screaming/crying… front desk staff said there was nothing they could do about it because they are “residents” and not guests of the hotel. They also state that they are a “pet-free” hotel. I have horrible dog allergies and specifically looked for a place that didn’t allow pets, only to find that they did allow “residents” to have pets, so my allergies took a turn for the worse even with meds. Overall, it was a good place to stay. Much nicer than a lot of other non-Disney/Universal properties in the area.

Covered self parking❤️ Excellent restaurant and bar. Chef is amazing, great menu. Room and bath very nice too!