West Madison Hotel Guide - Adventure Sport Hotels in West Madison, Madison

"Looks like they updated. Very nice!"

"Overall the hotel was fine. If you look at the hotel pictures and think of going up to the bar with the view of the capital for a nightcap or whatever ... think again because "regular" guests are not allowed in there - you must reserve a special and more expensive room to gain access. We were told that it was an extra $100 a night to have a room where access to the view bar was included. We were disappointed. No tea in the room, only coffee. You can go to the front desk and get a tea bag ... we, as tea drinkers, were not told this but did find a dumb little note in the room which said we needed to get a tea bag from the front desk, really? Tea bags cost pennies. The creme rinse in the shower was not good. The restaurant was closed for dinner the night we were there ... went to The Old Fashioned bar and grill a block away which was EXCELLENT - highly recommend. And if you are tired of Starbucks (one in the lobby) try Michelangelo's coffee shop around the corner - a local place, which was also EXCELLLENT and FUN. "

"Yes"

"It was a clean room. I really appreciated the evening clerk. She was GREAT! When I went to turn the key in at the end of my stay, the person who was at the front desk was in the back and appeared to be reading a newspaper. There were two packages setting there. I announced that I was checking out and mentioned the packages. He didn't get up. Otherwise, everything couldn't have been BETTER! I loved the whirlpool. I liked how they had the room set up. Everything else was great."

"Air conditioner kept our room very comfortable. We had great parking close to door. Staff were very friendly. Breakfast buffet was awesome with lots of options hot and cold, courteous staff and food was always kept full. "

"everything was perfect. the restaurant within the hotel had great quality. the room was clean. the staff were great. i was impressed that they had free laundry machine and dryer for guests to use. "

"SPA staff is extremely unfriendly. Wanted to relax at the relaxation room, simply was asked to leave stating they are closing . Didn’t even ask my name to see if I was a returning guest. Specifically, staff who was closing SPA on March 24th, 2026. Not going to use that SPA anymore. "

"Excellent stay and very polite staff. "

"Amazing hotel staff. Comfortable clean room."