West Madison Hotel Guide - Wedding Hotels in West Madison, Madison

"I have stayed at the Concourse in the past and loved it. Unfortunately, this time the room was not up to standard. It had a musty odor. It didn’t have all the usual amenities in the bathroom, and the windows were not triple glazed, so street noise was pronounced. "

"Very nice"

"Great breakfast!"

"Looks like they updated. Very nice!"

"It was a clean room. I really appreciated the evening clerk. She was GREAT! When I went to turn the key in at the end of my stay, the person who was at the front desk was in the back and appeared to be reading a newspaper. There were two packages setting there. I announced that I was checking out and mentioned the packages. He didn't get up. Otherwise, everything couldn't have been BETTER! I loved the whirlpool. I liked how they had the room set up. Everything else was great."

"Air conditioner kept our room very comfortable. We had great parking close to door. Staff were very friendly. Breakfast buffet was awesome with lots of options hot and cold, courteous staff and food was always kept full. "

"everything was perfect. the restaurant within the hotel had great quality. the room was clean. the staff were great. i was impressed that they had free laundry machine and dryer for guests to use. "

"SPA staff is extremely unfriendly. Wanted to relax at the relaxation room, simply was asked to leave stating they are closing . Didn’t even ask my name to see if I was a returning guest. Specifically, staff who was closing SPA on March 24th, 2026. Not going to use that SPA anymore. "

"Amazing hotel staff. Comfortable clean room."