Dear Erlens, Thank you for taking the time to share your feedback. We understand the importance of a convenient breakfast option, and we apologize if this wasn't available during your stay. We're always looking for ways to improve the value we offer our guests. We appreciate your understanding and hope to have the opportunity to provide you with a more fulfilling experience in the future.Sincerely,Hotel Management

Dear José, We sincerely apologize for the inconvenience you experienced during your stay. It is disappointing to hear that noise disrupted your rest, and we regret any inconvenience caused by this disturbance. Additionally, we apologize if the breakfast options did not meet your expectations. Your feedback is valuable to us, and we will review these concerns with our team to ensure improvements are made where necessary. We strive to provide a peaceful environment and a satisfying breakfast experience for all our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more pleasant stay in the future.Sincerely,Hotel Management

Dear Krista, We are delighted you enjoyed your stay at Extended Stay America! Thank you for recognizing our friendly staff and clean rooms. We're glad you found our location convenient and enjoyed the nearby restaurants and entertainment options. It would be our pleasure to welcome you back for another enjoyable stay by the beautiful ocean.Sincerely,Hotel Management

Dear Lorri, Thank you for your kind words about Extended Stay America. We're thrilled to hear that you had such a wonderful experience during your stay with us! Providing exceptional service and creating memorable experiences for our guests is what we strive for. Your kind words mean the world to us and serve as motivation to continue delivering top-notch hospitality. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future!Sincerely,Hotel Management

Dear Susan, Thank you for taking the time to write a review of our hotel as a repeat guest. It is nice you had a positive and memorable time in the past with our brand. However, your comments on the issues mentioned have left us disheartened this time. We will look into this further and significantly appreciate you bringing this to our attention. Also, we apologize for the problems you mentioned. Our concerned team is included in the discussion to ensure this failure doesn't happen again. Your feedback will help us continuously improve our service and guest experience. Everything we do aims to provide you with an excellent hotel experience. Once again, we are sorry for letting you down. Please return, as we want to regain your trust and hope you give us that chance.Sincerely,Hotel Management

Dear Becky, We're thrilled to see that you had a great experience with us. Thank you for highlighting the convenience of our fully-equipped kitchen and our devoted guest services. We will certainly enjoy sharing your compliments with the team. It's also gratifying to know that you enjoyed our clean and comfortable rooms. Your feedback regarding the gym is appreciated, and we'll certainly consider your suggestion for future enhancement. Thank you for choosing Extended Stay America, and we hope to welcome you back soon for another pleasant stay!Sincerely,Hotel Management

Dear Kimberly, Thank you for your recent review regarding your stay at our hotel. We apologize for the inconvenience you experienced during your stay. Providing a comfortable and peaceful environment is important to us, and we regret that you were disturbed by noise and elevator issues. Your feedback is invaluable, and we are addressing these concerns with our team to ensure improvements are made. Please accept our sincerest apologies, and we hope to have the opportunity to welcome you back for a more enjoyable experience in your future visit. Sincerely,Hotel Management

Dear Luis, Thank you for your recent stay and for taking time to share your feedback. We apologize for the inconvenience you experienced during your stay, particularly with the TV issue and the perceived lack of responsiveness from our staff. Providing prompt and courteous service is important to us, and we regret falling short of your expectations. Rest assured, we are addressing this matter with our team to ensure it does not recur. Your feedback is valuable, and we appreciate the opportunity to improve. We hope to welcome you back for a better experience.Sincerely,Hotel Management

Dear Mary, We are pleased you chose Extended Stay America for your recent visit to the city. We are thrilled you loved our hotel and will certainly share your compliments with our entire staff. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice whenever you are in the area.Sincerely,Hotel Management

Dear Sandra, Thank you for your review. We appreciate your sentiments about pricing and assure you that we take careful consideration to be competitively priced for our area. Our goal is to provide our guests with exceptional service and amenities; therefore, we regret not meeting your expectations. Your feedback is essential as we continually focus on advancing our guest experience. We hope you will consider returning to allow us to provide you with a more enjoyable visit.Sincerely,Hotel Management

Dear John, We appreciate your high rating and hope you had a pleasant stay with us. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these to our attention. We apologize for the inconvenience you experienced during your stay, and we will work diligently to address the issues you mentioned. Our team is committed to delivering the best possible experience to all our guests, and your feedback helps us achieve that goal. We hope to welcome you back and provide an even better stay.Sincerely,Hotel Management

Dear James, Our team is grateful that you chose to stay with us and enjoyed the considerate hospitality of our staff. However, we regret we could not provide you with the flawless experience you deserve. Please accept our sincere apologies for any concerns you had with specific individuals outside our hotel. We assure you that the safety and well-being of our guests are our top priority, and we have security on our property around the clock for all our guests' safety. Your comments are invaluable as we continually strive to enhance our guest experience. We hope to welcome you back soon to provide a flawless stay that meets and exceeds your expectations.Sincerely,Hotel Management

Dear Marc, Thank you for staying at Extended Stay America. We were delighted to learn how much you enjoyed your guest room and slept well during your visit. Our staff does an excellent job maintaining our accommodations, and it will be a pleasure to share your kind remarks with them. We appreciate your generous review and hope you will be back to revisit soon. Thank you again.Sincerely,Hotel Management

Dear Gwen, Thank you for staying at Extended Stay America. We were thrilled to read your comments about the excellent service you received from our staff and how they exceeded your expectations. Thank you for your kind compliments about Cassie; we will enjoy sharing your remarks with our team. It was our pleasure to host your visit, and we hope you will revisit soon.Sincerely,Hotel Management

Dear Amy, We are disheartened to learn of your dissatisfaction with your recent stay at our hotel. Please accept our sincerest apologies for any inconvenience caused. As a hospitality provider, we are committed to delivering exceptional service and experiences to our guests, and we deeply regret that we fell short of your expectations. Rest assured, we will be taking the necessary steps to address the issues you have raised, to prevent a recurrence, and to enhance the overall quality of our services. Your comfort and satisfaction are our top priority, and we hope to welcome you in the future to enjoy the elevated experience you always deserve.Sincerely,Hotel Management

Dear Marlina, Thank you for staying with Extended Stay America and posting your delightful comments. We are glad you had a fantastic time with us, and we appreciate you mentioning your love for our seamless hospitality and immaculate accommodations. It will be a great pleasure to share your gratifying remarks with our team. Thanks again for being our guest; we hope to see you again soon.Sincerely,Hotel Management

Dear Sherry, We're delighted to hear that you enjoyed your stay at Extended Stay America! Your appreciation for the room is wonderful to hear. We apologize for the inconvenience regarding the coffee pot and creamer availability. Your feedback is valuable, and we'll strive to improve in these areas. We hope to welcome you back soon for another great experience.Sincerely,Hotel management

Dear Sydney, Thank you for sharing your feedback with us. We appreciate your positive comments about the cleanliness and simplicity of your room. However, we apologize for the issues you encountered with the carpets in the hallways and the limited breakfast options. Your concerns are important to us, and we will address them with our team to ensure that improvements are made. We strive to provide a comfortable and satisfying experience for all our guests, and your feedback helps us in achieving this goal. Should you choose to stay with us again in the future, we hope to exceed your expectations. Thank you for bringing these matters to our attention.Sincerely,Hotel management

Dear Marlina, It was a pleasure reading your fantastic review of Extended Stay America for your visit to the city. We strive to provide our guests with outstanding hospitality, and your compliments for the team serve as an encouragement to all of us. Thank you for your trust, and we hope to be your hotel of choice whenever you visit the city.Sincerely,Hotel Management

Dear Lidyce, Thank you for choosing Extended Stay America! We're thrilled you loved the spacious, updated, and clean rooms during your stay. Providing excellent experiences for our guests is our priority. If you have any additional comments or suggestions, feel free to share. We look forward to hosting you again for another excellent stay!Sincerely,Hotel Management

Dear Edward, We appreciate your feedback and apologize for any discomfort caused by the room temperature. Your comfort is our priority, and we will ensure better climate control for future stays. Thank you for choosing Extended Stay America, and we look forward to welcoming you back for a more enjoyable experience.Sincerely,Hotel Management

Dear Ania, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management

Dear Shannon, Thank you for staying with us. We sincerely apologize for the noise issues during your stay and their impact on your comfort. We are also sorry for any concerns you had with certain individuals outside our hotel. We value your feedback as we are constantly striving to improve our guest experience. We will address this appropriately, and we thank you for your patience. As you mentioned that you liked our clean property and excellent staff, we request you give us another opportunity to show you the exceptional stay you deserved on your last visit. Thank you once again.Sincerely,Hotel Management

Dear Ken, Thank you for sharing your feedback. Although your rating does not reflect your review, we are pleased to know you enjoyed our warm hospitality and comfortable accommodations. It was a pleasure hosting you, and we hope to have the chance to do so again in the future.Sincerely,Hotel Management