West Point Holidays

It is very well located. Reception staff were welcoming and helpful.

Hotel was quaint and charming! The beds were comfortable and clean. Staff was super helpful and even let us borrow an umbrella and were really quick with food recommendations and subway directions! Loved our stay…would stay here again.

The bartender Sunny in the bar. Can't keep up with the crowd and forgets a lot.

One staff member, Elin, was wonderfully cordial and helpful. Another staff member was curt and not at all helpful. Unfortunately I did not have hot water available in the shower. I reported this. Someone came to supposedly help, and told me,"this works fine" but, in fact, when I showered the next day there was no hot water, so I had to tolerate three days without hot showers. Otherwise the room was okay--the bed was reasonably comfortable, it was quiet, and I slept well. The pillows could have been better.

Great stay, perfect location!