Savannah Hotel Guide - West Side Shopping Center hotels in Savannah, United States of America.

"I was very disappointed that the hotel lobby was in the midst of a Large construction floor project which involved loud drilling and one elevator constantly being out of order. I came back to my hotel room two different days for a nap and it was too loud! They did stop in the evenings and were working very hard, but it was sure loud! My room was clean but also disappointing due not to have a full length mirror. Staff was nice. Room was clean Parking was across the street in public parking "

"Good stay for sure. Close to Savannah."

"Everything was above my expectations"

"I go for the cinnamon rolls and afternoon cookies and second visit no cookies!!!"

"Very clean very nice great stay....."

"Wonderful welcome. Beautiful historic hotel. Loved it!"

"I found several strands of hair under the toilet seat and in the bed, which was completely unacceptable given the amount of money I paid for the room. I immediately called the operator, and Erica informed me that she would send housekeeping to the room. Unfortunately, that never happened, and I had to go down to the front desk myself to address the issue. We were eventually moved to another room. The room should have been cleaned prior to our arrival. This was very disappointing. Additionally, one of the valet drivers hit another vehicle while bringing me my car—yes, my car was involved in an accident. While the staff was very apologetic and helpful in handling the situation, this was another issue that should not have occurred, especially considering the cost of staying at this establishment. I am now three hours away from home and will miss work because the car rental businesses are not open, creating an even more stressful and unexpected inconvenience. To make matters worse, we were celebrating my husband’s birthday, and this was certainly not the weekend we had planned. For the most part, the staff was friendly and helpful. Joe and Jesse, in particular, were extremely supportive while assisting with the vehicle situation. Joe even offered to drive me home, which I greatly appreciated. Their kindness and professionalism were the bright spots in an otherwise very disappointing experience."

"Well maintain, polite staff very helpful"

"-Martin entrance doesn't work. -No unload area - They offer no parking - Staff is doesn't know where the ice machines are -no microwave in room The beds are comfortable though"