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"Switch for the fan/light did not work in our room. Candy cough drop was stuck on the side of bed. "

"Pk"

"The best part of the property is the lobby. The rooms themselves felt older and worn. The greatest regret of our stay was eating breakfast at the hotel restaurant. Waited 15 minutes for a staff member to even notice we were waiting to be seated. We asked for a high chair which never came, were offered water which never came, and had to physically leave the table to search for someone to ask for the bill - literally no staff member came close to our table after the food arrived. In the end, I had to go back to the room with my 1 year old and 3 year old while my husband waited for the bill to finally arrive because the kids were losing it and there was no end in sight. Food was pricey and super basic. We could have had a much better experience at half the price at any Lubbock breakfast restaurant. "

"No realizaron limpieza correspondiente"

"Todo bien"

"We were disappointed with the overall experience. When we checked into our room, there was a single small bottle of body wash, no shampoo or conditioner. The containers in the shower were completely empty. We stopped at the front desk and told them. While we were out our room, they delivered 3 bottles of shampoo, 3 bottles of conditioner but no additional soap. The staff at the front desk and valet were very friendly as were other staff we encountered during our stay. The room appeared to be marginally cleaned from the last people in the room. I was excited with having the opportunity to stay at this hotel since it’s a historic gem, but overall it was a disappointment for the price."

"Way too loud, vending machines didnt work, we woke up super congested and feeling sick. The beds were nice, parking sucks. "

"Great room - very large and clean. Kitchen had a dishes and tools we could use. Comfortable beds. Great location, 5min walk to Alamo area. Good service by front desk. Onsite parking was fine at $35/daily with in and out privelages, just make sure you don't drive a large pickup bc it is very tight especially driving up to the 2nd and 3rd floors. Breakfast was fine. Same scrambled eggs, sausage hashbrowns, cereal, yogurt coffee, oatmeal options everyday. Only issue is the bathtub and sink were slow to drain, and we were not able to connect to the front desk from our in-room telephone. However pros more than outweighed the cons, and we would prob stay here again for future travel back to San Antonio."

"Loved this hotel! My daughter and I decided to spend an extra night here owing to the excellent front desk, restaurant/bar, gym/pool amenities…highly recommend!"