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"Awesome place for the first trip to Vegas convenient location and tons to do in and around the hotel"

"Wonderful"

"Let me preface to say that I’ve been to Vegas close to 30 times and stayed at many of the hotels on the strip. This is our first time staying at Planet Hollywood. The reason we picked it was simply due to value and location. A couple of the other hotels we’ve previously stayed at were overpriced due to an IT Conference that same week. Here’s the GOOD, BAD and UGLY about our stay at the Planet Hollywood Resort and Casino: GOOD: A good, central location with plenty of amenities/restaurants within walking distance. Conveniently attached to shopping area scored high with my wife. BAD: Pricing on hotel rooms was ok. Rooms are starting to show some definite wear and tear…I would suggest a renovation should be started within the next year or so. Casino was ok. And I truly hope Vegas (as a whole) does away with the BS “resort fees” which are a total cash grab giving you access to items that are free in almost all other cities (access to internet, fitness facilities, and local calls - LOL!). UGLY: The check-in process is the WORST I’ve ever experienced at a hotel in Vegas or anywhere! I stood in the “Self Check-in Line” while my wife stood in the LONG line to see an actual person. It looked like I was going to get to the front sooner, but apparently the kiosk (automated machine) ran out of room keys just before I got to the front. At least 3 of the machines were “out of order”! I then went over to her and we finally got checked in after an hour of waiting! Totally unacceptable!"

"Hotel was ok. The updated room was nice inside but had a mildew smell. The location was great! I feel they need more breakfast places to eat. Had to go to other hotels to get a good breakfast. The check in was kind of confusing. No customer service/front desk check in. But I guess that’s the new thing. The pool was nice. Had a good time."

"Great time"

"No water provided in rooms, rooms were average, beds were lumpy but all in all we loved it!!"

"Good stay, clean rooms and helpful staff."

"Overall we had a good stay. The staff was all accommodating, it was clean throughout all of the common areas and pretty easy access to things. The pool area was clean and has reasonable pricing for cabanas. Nice TV's to catch a game. I will stay here again."

"The rooms are outdated and dirty And the hotel is old"