Western United States Hotels

"This hotel had some great extras and some room for improvement. Pros: The king bed in the castle tower bunk room was really comfortable. The staff was friendly and really helpful. The shuttle was awesome and the drivers were amazing (especially when I needed a scooter transfer the second day). The deli food was good and the selections were plenty for grab and go items. The Japanese restaurant staff were wonderful and the food was perfect. Cons: There were not enough outlets by the bed, and one side was so loose, my plugs wouldn't stay in. The bunk beds were really hard. The shower had tons of hair looped around the drain, and the vent fan was really dirty. We would still stay there again for the staff and the shuttle. "

"Was a great stay. Staff was attentive and polite."

"It was a great stay in the heart of San Francisco"

"Wish there was a place to have breakfast rather than donuts or pastries"

"Great place!"

"The staff was very friendly "

"Everything is great…location is just really far from the strip is all. Ride share pick up is quite the walk from where my tower is at. Pool staff were great. Bell mans were nice. Smaller casino=less walking but im fine with that. I wished my room smelled just like the lobby, renovated rooms means the rooms smells like they just did construction the day before-to me is kinda strong but manageable. I never got to check out their restaurants but over all, I would still come back and stay at this place. "

"I loved this hotel! It was centrally located to fisherman’s wharf and the downtown area. Easy access to wine bars, restaurants, trails. The room was comfortable and clean. Plenty of linens Definitely will stay here again."

"Very good but just make sure that the rooms get clean daily and not until check out. Never got cleaned towels and my garbage was never empty. I asked housekeeper if they were going to clean and their response was, I would need to ask my boss first."