Westfeld Holidays

When we arrived early, our room was not ready, so we explored the town. On returning, the receptionist was not very welcoming. Earlier, Delilah had kindly approved our use of the disabled parking space, but during check-in the receptionist questioned this and checked our blue badge himself, which felt uncomfortable. There were also issues with the room keys. Three of us stayed in the room, but we were first given only one key. After requesting another, my key still only worked for the main entrance and not the room, which caused inconvenience later. The room itself was below expectations. The carpet looked dirty, and there was no mirror outside the bathroom. On the positive side, breakfast was decent, and Delilah was very helpful throughout our stay. Another staff member with long hair also kindly helped resolve an issue with someone parking in the disabled bay. Overall experience was disappointing.

Although the hotel was in a good location and had free parking , a nice room and an adequate breakfast. Unfortunately our 1 night stay was spoilt with the fact that on our arrival the hotel was completely locked up. Check in stated it was from 3pm and we arrived at half past. After ringing the proprietor, she arrived after half an hour to let us in. Our next problem was over the price we paid . Our offer included a free breakfast ,but the lady argued that we hadn't paid enough. So she rang Expedia to complain. So we had to sit and wait about another hour before we were given the key to our room. But at least we were told that we were entitled to a free breakfast. We still had to settle the bill for city tax which states is €2 35 each. But we didn't receive any change from a 10€ note. As it took over 90mins to check in , it meant that we had very little time to visit the lovely centre of valkeburg before the attractions closed. I certainly wouldn't visit again due to the owners bad attitude. Although I must say, the girl who served breakfast was lovely.

Excelente ubicación para ir a la Fórmula 1 en Spa Francorchamps Pieza amplia y cómoda Excelente Hotel

Stayed with a group of friends for a cycling event, the Hotel is excellent and the staff are a credit to the place.