Westville Hotels

"NO SAFETY LOCK ON DOOR I had to use the ironing board to try and keep for from someone opening while I slept. needless to say, I didn't sleep Rooms were old, mold in shower, no lamps in room only 1 light over by entrance, desk chair broken and almost tipped over in it. Bathroom mirror a mess, no tissues, towels had stains on them. No vending machines in working order, fitness machines didn't work, nowhere to get water or anything to drink. No breakfast at all NOTHING as advertised "

"Very comfortable room & very quiet. All was great, but we’re hoping that next time we stay, we can get one of the rooms that have already been updated. We had that last week, but not this time. The employees are very friendly. And the person inside of the breakfast room always is absolutely amazing with multitasking! "

"Had to ask for pool towels, front desk staff showed up at work on Saturday and Sunday wearing the same clothes… Sweatpants and a Sweashirt. Always on her personal phone. Standing right outside the entranace smoking. Had to ask for toilet paper because both bathrooms right outside her door were empty, she handed them to me to put away. Bathroom grabages were over full. No extra toilet paper in our room. On check out day..Sunday, cleaning staff had hallway blocked we had to move their stuff so we could get down the hall. "

"The shower curtain had mold on it The couch was from the 90s and needs to be replaced The room smelled bad There were no blankets on the bed only thin sheets The front desk attendant was very nice "

"Yes the room was clean, yes the staff was friendly, yes the breakfast was good, the parking was sufficient."

"Nice staff! Outside property could use work "

"Bathroom sink water pressure, barely more than a trickle. View from window was looking at the roof of the lower floor. Television weird orientation, sticking out in the main pathway from the entry to either the bathroom or the bed and I kept bumping into it. Could hear every squeaky step taken in the room above."

"All the 10/10 reviews are either employees or are posted by a paid BOT. I'd give this hotel a 5/10 because they’ve renovated the room but they still have to fix some major issues to get a better review. The rooms have been renovated with new fixtures and this could be a good hotel soon, the bed is comfortable and the fridge and a/c work, but right now when you first open a faucet or the shower, brown water comes out of them, the TV doesn't work, there are no local channels so I missed all my primetime shows, and every internet TV channel freezes after 2 minutes viewing them and the remote volume didn’t work. The WIFI is slow. I was going to stay all week but read the reviews before I paid and changed it to 1 day to test. I'm so glad I did because if it's not fixed tonight, I'll be able to leave and find a place that works. One employee doing everything around the property is too much. I waited a while at the reception to check in. She was very nice and apologized but she can't be expected to be in two places at the same time. I got an email asking about my stay and I answered. They then sent me a reply like if I've never used a TV before. Today I went to check out and there's a sign saying the office is closed because the employee had to leave for an emergency. Again, one employee running the hotel isn't enough. "

"Now the property needs to be remodeled. the blankets have barn holes in them. The sheets and towels are stained. No blow dryer. property workers were very friendly, but I had to rate this at a 0 or less. The toilet rocked as you sit on it. Not fastened to the floor. "