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InterContinental Hayman Great Barrier Reef by IHG

5.0 star property
Guests unwind on Hayman Island Reef's pristine shores, enjoying ocean waves or getting active with sailing and racquetball at this welcoming beachfront retreat

Choose dates to view prices

InterContinental Hayman Island Resort welcomes travelers to sun-kissed shores and a white sand beach. Enjoy body wraps, Thai massages, poolside dining, two bars, and five restaurants with local cuisine. Free breakfast buffet and kids' meals included.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €425
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Classic Room

Classic Room

Classic Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • Resort view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Lagoon Ocean View)

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed (Lagoon Ocean View)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

View from room

Suite, 1 Bedroom, Pool View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Courtyard View (Retreat)

Classic Room, 1 King Bed, Courtyard View (Retreat)

Classic Room, 1 King Bed, Courtyard View (Retreat)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Beachfront (Pool, Adults Only)

Villa, 1 King Bed, Beachfront (Pool, Adults Only)

Villa, 1 King Bed, Beachfront (Pool, Adults Only)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Connecting rooms available
  • Ocean view
  • 120 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Lagoon View

View from room

Premium Room, 1 King Bed, Lagoon View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • Lagoon view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Lagoon View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Single Beds, Lagoon View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • Lagoon view
  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds (Lagoon Ocean View)

Premium Room, 2 Single Beds (Lagoon Ocean View)

Premium Room, 2 Single Beds (Lagoon Ocean View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • Ocean view
  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms (Pool Ocean View)

Suite, 2 Bedrooms (Pool Ocean View) | View from room

Suite, 2 Bedrooms (Pool Ocean View)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Ocean view
  • 114 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms (Hayman)

Suite, 2 Bedrooms (Hayman)

Suite, 2 Bedrooms (Hayman)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Ocean view
  • 160 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 Bedroom, Lagoon View

Suite, 1 Bedroom, Lagoon View

Suite, 1 Bedroom, Lagoon View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite (Lagoon)

Premium bedding, down duvets, pillow-top beds, minibar

Family Suite (Lagoon)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Lagoon view
  • 144 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 Bedroom, Pool Access (Adults Only)

Suite, 1 Bedroom, Pool Access (Adults Only) | View from room

Suite, 1 Bedroom, Pool Access (Adults Only)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Dining table
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Hayman)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom (Hayman)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Ocean view
  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Beach Access)

Premium Room, 1 King Bed (Beach Access)

Premium Room, 1 King Bed (Beach Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 3 Bedrooms (Hayman)

Suite, 3 Bedrooms (Hayman)

Suite, 3 Bedrooms (Hayman)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Ocean view
  • 190 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for House, 3 Bedrooms (Hayman Beach)

Premium bedding, down duvets, pillow-top beds, minibar

House, 3 Bedrooms (Hayman Beach)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Connecting rooms available
  • Ocean view
  • 400 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

View all photos for Room, 4 Bedrooms (Hayman Residence)

Room, 4 Bedrooms (Hayman Residence)

Room, 4 Bedrooms (Hayman Residence)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Connecting rooms available
  • Ocean view
  • 650 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 King Beds

View all photos for Suite, 1 Bedroom, Accessible

View from room

Suite, 1 Bedroom, Accessible

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

View from room

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Beachfront (Pavilion, Adults Only)

Suite, 1 Bedroom, Beachfront (Pavilion, Adults Only)

Suite, 1 Bedroom, Beachfront (Pavilion, Adults Only)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Whitsundays, InterContinental Hayman Great Barrier Reef by IHG is in a national park and on the beach. The area's natural beauty can be seen at Coral Sea and Hayman Island Reef. Whitsunday Lookout and Cook Lookout are two other places to visit that come recommended. Discover the area's water adventures with windsurfing and swimming nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Whitsundays travel guide
Map
Hayman Island, Whitsundays, QLD, 4801

What's nearby

  • Whitsunday Lookout
    10 min walk - 0.9 km
  • Hayman Island Reef
    1 min drive - 0.0 km

Restaurants

  • Bam Bam
  • amici
  • AQUA
  • Pacific breakfast restaurant
  • Oriental Teahouse

About this property

InterContinental Hayman Great Barrier Reef by IHG

Luxury family-friendly hotel near Coral Sea
Located close to Hayman Island Reef and Whitsunday Lookout, InterContinental Hayman Great Barrier Reef by IHG provides a free breakfast buffet, a marina and 2 poolside bars. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and beach massages. Indulge in a body scrub, aromatherapy and a massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local cuisine. The 24-hour gym offers yoga classes and Pilates classes; other things to do include snorkelling, basketball and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as designer shops on-site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, along with cabanas, sunloungers and pool umbrellas
  • 3 outdoor tennis courts, a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • A pickleball court, motorised watercraft on-site and beach umbrellas
  • A lift, water sports equipment and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 182 rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as iPads and pillow menus.
Extra amenities include:
  • Heating and ceiling fans
  • Pillowtop mattresses and down duvets
  • Rainfall showers, free toiletries and hairdryers
  • LCD TVs with satellite channels
  • Balconies or patios, wardrobes/cupboards and separate sitting areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 5:30 PM at scheduled times
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amici Trattoria
  • Aqua
  • BamBam
  • Pacific

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Designer stores
  • Ecotours
  • Fishing
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Helicopter/aeroplane tours
  • Kayaking
  • Motor boating
  • Paddleboard
  • Personal motorised watercraft
  • Pickleball
  • Pilates classes
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Wine tasting room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Conference centre (205,248 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • In a national park
  • Marina
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • IPad
  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must transfer to the property via boat or floatplane and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.9 per cent for credit card payments
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property is accessible by boat transfer or sea plane only. There is no public airport on Hayman Island. Transfer service can be booked directly with the property for a fee.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests must contact this property at least 14 days in advance to arrange check-in and boat transfer.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 150.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 124.50 per person (one-way)
  • Airport shuttle fee per child: AUD 64.50 (one-way), (from 5 to 11 years old)
  • Rollaway bed fee: AUD 150.0 per night
  • Credit card charges are subject to a surcharge of 1.9 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 6 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hayman Island
InterContinental Hayman
InterContinental Hayman Island Resort
InterContinental Hayman Great Barrier Reef
InterContinental Hayman Island Resort an IHG Hotel
InterContinental Hayman Great Barrier Reef by IHG Hotel
InterContinental Hayman Great Barrier Reef by IHG Whitsundays

Frequently asked questions

Does InterContinental Hayman Great Barrier Reef by IHG have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at InterContinental Hayman Great Barrier Reef by IHG?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at InterContinental Hayman Great Barrier Reef by IHG on 23 Mar 2026 start from €425, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Hayman Great Barrier Reef by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at InterContinental Hayman Great Barrier Reef by IHG?

InterContinental Hayman Great Barrier Reef by IHG doesn't offer parking.

What time is check-in at InterContinental Hayman Great Barrier Reef by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at InterContinental Hayman Great Barrier Reef by IHG?

Checkout is at 10:00 AM.

Does InterContinental Hayman Great Barrier Reef by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM-5:30 PM at scheduled times. A fee of AUD 124.50 per person applies.

Where is InterContinental Hayman Great Barrier Reef by IHG located?

Located in Whitsundays, this beachfront hotel is in a national park, just steps away from Coral Sea and Hayman Island Reef.

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Reviews

InterContinental Hayman Great Barrier Reef by IHG Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 102 out of 177 reviews
Rating 8 - Good. 44 out of 177 reviews
Rating 6 - Okay. 13 out of 177 reviews
Rating 4 - Poor. 10 out of 177 reviews
Rating 2 - Terrible. 8 out of 177 reviews

Reviews

10/10 Excellent

Dallas

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing! Everything was perfect. The friendliest most welcoming staff we have had anywhere.will definitely be back.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jennifer Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing holiday, couldn’t fault the lovely staff.
Curlew
Snorkeling
Stayed 5 nights in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Staff are amazing, accommodation was beautiful and food was divine. A luxe experience all round. Only gripe was the visa surcharge when settling the bill and the weekend surcharges at the restaurants, which seems unnecessary especially as they don’t take cash so no other way to pay. When you’re spending so much, this seems an over the top charge.
Stayed 4 nights in Dec 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and surrounds. Stunning. Dining options were limited although breakfast was top
Stayed 6 nights in May 2025

10/10 Excellent

Hazel

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic accommodation. Staffs are all very friendly and supportive.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ajay Singh

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing property and staff were the best I have experienced in my life
Stayed 5 nights in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall convenient family holiday. Relaxing and beautiful scenery.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is magical! The staff are amazing and helpful. The water is beautiful, the snorkeling of the reef is like no other.
Stayed 2 nights in Apr 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning location. Beautiful beach and lovely staff members
Stayed 3 nights in Nov 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First rate

Great location and the facilities and the staff were first rate.
Stayed 3 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Hayman Island is back in a big way!
Stayed 4 nights in Jan 2024

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful island, staff were amazing so polite, friendly and welcoming. Activities well organised and run. Great restaurant service and drinks brought to you at your pool side location. Rooms were beautiful, spacious and house keeping amazing. Would highly recommend Hayman Island as a must holiday, can’t wait to return. Thank you to all the staff for a great experience.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The staff were very friendly and lovely. The food was not very good considering what we paid.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rajeev

Liked: Staff & service, amenities, property conditions & facilities
Hotel and room was amazing, but there were areas of the bathroom that needed a bit more attention to cleaning for example the shower edges. Staff were great especially Tama was the best.
Stayed 4 nights in Feb 2025

6/10 Okay

Shirley

Liked: Staff & service
Amazing location but place needs some TLC …the staff were amazing .. the food was ok the Italian place was terrible food !!
Stayed 5 nights in Jan 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to relax and recharge. Plenty to do if you want to. We enjoyed our whole experience and would visit again. Thank you to all the staff and all that you do.
Stayed 4 nights in Mar 2024

2/10 Terrible

Maria

Disliked: Staff & service, property conditions & facilities
The location is scenically beautiful however the customer service was very poor for the duration of my entire stay. There was no welcome or arrival, I was not provided a map or oriented to the resort In addition to this, there should be
Stayed 3 nights in Apr 2025

6/10 Okay

Chris

Liked: Staff & service, amenities
Amazing spot however the hotel did not meet our standard of a 5 star hotel. Bed was uncomfortable, air conditioning didn’t work one night, there was a tray of of cigarettes in the outdoor shower, upon arrival we had to wait 1.5 hours for our room with no access to our baggage. All staff were 5 star and their service was amazing.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sherie

Liked: Cleanliness, staff & service, property conditions & facilities
It was absolutely beautiful. The ocean and the views were amazing and the pool was very nice. Breakfast was great. Dinners were expensive and selections were somewhat limited and the first night we were told all the restaurants were full on a Monday and they did not seem that busy. Room was beautiful. Long hike to blue pearl bay for snorkeling but once there, was nice. Nice gym. I would definitely nitely come back
Stayed 1 night in Nov 2023

10/10 Excellent

Patricia

Liked: Amenities, property conditions & facilities
No words can describe how much we loved our holiday at Intercontinental Hayman Island! The staff go above and beyond to make your stay that much extra, they’re all so friendly and welcoming and nothing is ever too much trouble. They have so much varieties of activity both in and out of the water and even when it’s raining they accommodate with a choice of indoor activities and movie screenings. The choice of restaurants is sufficient for the size of the resort however bookings in advance is a must! We did also find that it is a tad on the expensive side especially when you’re dining out for all your meals. (We stayed in the Pavilion and there is no option to make your own meals nor is there any food to speak off for purchase other than sandwiches, wraps etc from the gift shop) The only thing we found was there were no rubbish bins along the walk ways and at night very poorly lit. In comparison to all the positive though there really was no negative. We really were made feel special.
Stayed 5 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Setting is fabulous, outlook fantastic, food incredible. All restaurant venues quality of food was excellent. Majority of staff were excellent, (Atama a standout). Staff need senior management in all areas as some staff were standing around talking more than serving. (Especially at the main pool area). This is not the young kids fault but lack of investment by upper management to supply and enforce high hospitality standards
Stayed 4 nights in May 2024

8/10 Good

Pasquale Lino

Liked: Staff & service
Great property but it needs modernisation and uplift. Three restaurants only. Good quality. No business centre No entertainment to speak of except for same singer with sams repertoire. Needs Newspapers and greater selection of books. Cleaning of rooms and toilets needs improvement.
Stayed 7 nights in Jul 2024

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Overall, I would highly recommend staying at the Hayman Island Intercontinental resort. The property is incredibly well maintained, and the island itself is a true paradise for those looking to get away for a tropical retreat. The only negative feedback I have about this resort comes down to the overall service provided here. While all of the staff were friendly and helpful, I found that when it came to execution, the service was lacking. There were multiple instances during my 3 day stay where our requests for were ignored or significantly delayed. As an example, it took over an hour for our drink order to be delivered even after multiple follow ups. Additionally, the food itself at the restaurants leaves a lot to be desired with the price you pay. The quality of ingredients is great, but the overall taste was very average. I would still recommend staying here as we had a great time on the island. It's hard to complain about much when you are surrounded by incredible beauty and amazing wildlife. We stayed in a private suite and one night we had close to 30 wallabies come up to our place for a late-night dinner! Very cool experience that you can't get anywhere else.
Stayed 3 nights in Apr 2025

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
The transfer from Hamilton Island airport to the resort was flawless, including bag collection for us, greeting by the Intercontinental staff, boarding the boat - snacks, drinks etc and transfer to the resort. On arrival at the resort, staff were fantastic and delivered our bags to our room. Zero paperwork to do other than check in. It was again, flawless. The room on the beach was fantastic, only one tip - keep the aircon on otherwise the floors in the room get slippery from the humidity. Rooms clean, free Hayman bottles and bag for the resort. Loved it. Greeting note for my 40th on the bed with a nice welcome card. Gym, yoga class were great - loved the Yoga teacher. Breakfast - good selection, minus fruit flies on the vegetables and fruit for juicing. Fresh made omelette was great. Drawbacks - after speaking to ALOT of guests during our stay, the main feedback was the food was average. They were understaffed in the Pacific restaurant, tables for two are tiny and literally no room for plates. The meals are expensive $68 for a steak. And to be fair, I’ve had much better at Hurricanes in Sydney for $40. The Brussel sprouts undercooked, my prawn cocktail had the poo shooter in each, they were not fresh at all. The chips arrived on a plate. The display was average. At a 5 star resort, you expect a level of high grade food and waiter experience. It was average. Every guest we spoke to said the same thing and were disappointed. Bam bam was the only saving grace.
Stayed 2 nights in May 2025

10/10 Excellent

Volodymyr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 7 nights in Jul 2025