Willerby Hotel Guide - Historic Hotels in Willerby, Hull

"Upon arrival the staff were very welcoming and helpful, the hotel was clean and tidy with a nice selection of drinks a the bar. The room was extremely clean and tidy was very impressed by it although have a short stay i would have liked for there to have been a fridge. Apart from that the room was great clean fresh bedding little sofa. A/c along with all the compliments in the room and shower. Room cleaning was done daily and they did a lovely job too. Breakfast had a good variety from cereal and fruit to a full English. Although the hash browns were not to my liking. Everything else was great. Really could not have knocked my stay and would definitely recommend and return again in the future. Thanks very much for a pleasant stay. 10/10"

"Room clean, tidy and nice. Bed was comfy Food was average, stayed for t"

"Great stay, really friendly staff, good breakfast mushrooms were particularly great. We used swimming pool and steam room which were tired but great to use. "

"Bar menu was very limited & the dining room was closed. The room was poor even though it was supposed to be an ‘executive double .’ I really don't think the room had been serviced correctly after the previous guest . I needed to ask for a clean duvet cover. That says it all. However , the receptionist was very pleasant and very helpful. Apparently the hotel is due to be refurbished & in my humble opinion that cant come soon enough . Great view though !! "

"I was made welcome by friendly and professional staff from start to finish. There was also a fire alarm event at the start of my stay which I thought was managed well but I would reccommend using a Megaphone when communicating directions with the evacuated guests."

"Checked in for 1night as we travelled to attend a family funeral, upon entering the room the curtain was shut and the smell of mould of very overpowering. Opened the curtain to be greeted with alot of black mould all over the window the curtain and underneath the table, i spoke to staff on reception about this as my partner has chronic asthma and they moved us rooms very helpful. We moved rooms and went straight out to eat as we had been travelling all day, we went back to the room later on to notice this room also had mould in a broken window lock and a broken table, body hair left in shower! Spoke to the main desk again and they offered us a new ropm it was 11.30pm and we had to be up crack of dawn for a funeral! I saod no the room will do for 1 night as we were so tired, during the night it was so noisy people shouting. Spoke with the manager the next morning and was given a full refund as 2 rooms were disgusting. Staff were helpful but hotel is outdated and mouldy, pictures do not match reality it was like a place they house ex cons!"

"We loved everything the the cave hotel offered,this time we only had a one night stay and our last stay was quite a while ago but on returning we certainly where not disappointed it was special we had our evening meal with them and that was wonderful we couldn’t take breakfast much to our disappointment it our room was really clean and welcoming really quite special as was everything about the CaveCastle Hotel Well done to every member of staff"

"Hotel is located on a quiet square a few minutes walk from the city centre. The room was large, spacious, newly decorated and extremely clean. Excellent generous breakfast served by friendly and welcoming team member. The mattress was overly worn and not comfortable, the bed linen was overly fragranced with fabric conditioner, as were the towels. Overall the positives way outweighed the negatives."

"The property is in need of a refurb as it is looking tired in places. Staff were helpful and polite. Outside seating was insuficient on this sunny weekend. Cooked breakfast was good but the continental (cheese & ham etc) was woefully poor. In the light of recent events the security was bad, entry to the rooms via lift and stairs was not controlled in any way so anyone could walk in off the street and have access. Location, location, location is the big plus for this hotel all in all a very enjoyable stay."