San Bernardino Hotel Guide - Willowbrook Apple Farm hotels in San Bernardino, United States of America.

"Amazing I mean Amazing customer service to the details it is a great place to stay very clean very convenient and classic Avery comfort bedroom and the staff very nice and willing to please their customers with everything that they need so yes great customer service I truly recommend to everyone "

"Clean and spacious room with a ton of amenities at an affordable rate. Will absolutely look to come back the next time I'm in Big Bear. "

"Easy check in, clean room and great service "

"Great location, lots of amenities."

"Everything was great except the shower was for handicapped and I thought I booked a regular room with a regular shower "

"Exceeded expectations in all ways, especially the fireplace in the room. Also very good breakfast ."

"Overall value was a 5-star. Unfortunately not a 5-star on its own. We got a great deal through Hotels.com but had we not our visit would have had different expectations. Rooms are decent, no dresser so space for clothing is limited. We enjoyed having a balcony but we couldn’t use it as recent snowfall hadn’t been cleared. The shower was great, bed was comfy. The downsides were that although they give parking passes they are not enforced so hotel patrons have to contend with restaurant goers and park visitors. Multiple laps multiple times to finally get a spot to park. More often than not the front desk was left unattended and the jacuzzi hot tub has an odd odor, not chlorinish… almost musty. All in all a good visit for a great value considering a lake view, a fireplace and needed amenities. "

"Great staff. Clean"

"This was my first time at a hotel in Big Bear, and I can’t wait to go again. There was an arcade for the kids, a bar for adults and walking distance to the Village. "