Townsville Hotel Guide - Willows Shopping Centre hotels in Townsville, Australia.

"This property is quite old and badly in need of refurbishment. The breakfast was excellent but the rooms and building itself are very dated. We stayed in Ryges at Gold Coat Airport last year which was excellent."

"Excellent experience. "

"No microwave otherwise excellent"

"I stayed for 6 nights, cleaners never made my bed each day, sheets where changed on the 4th day, floor not vacuumed, toilet not cleaned, dishes not washed, no cutlery in the room to use to eat a meal, towels not replaced each day, dead cockroaches found in the wardrobe. "

"Very clean and comfortable."

"Beautiful big room, renovations happening atm, so a bit chaotic, it will be nice once it's all done and all the kinks worked out, here are a few things that should be noted atm but will probably be rectified over time. No parking available, had to try to get street parking, which is paid parking through weekdays. No hot water in the shower. Renovations happening atm and the paint and glue smell in the foyer and hallways was strong. Renovated room was nice but the floor still felt dusty and had sand grit. The safe locked me out, no big deal, just had to get reception to come up with the key. The aircon dripped constantly behind the bed head."

"Hair in shower and hand basin blocking up drain and hair on tiles and mould on door frame into bathroom Little fridge freezer needs wiping out Reception was excellent very friendly and so welcoming It was honestly the best welcoming I have ever felt Would definitely highly recommend and will be going back Absolutely 100%"

"Clean and well appointed apartment "

"The hotel was clean and well-designed and stylish. Staff were friendly and helpful. Check-in & out process was quick and easy. The room was spacious and well-maintained. The bed & pillow was very comfortable. The swimming pool was really good especially the parasols and the swimming bed colour were super nice (instagrammable colours around the hotel). "