Puerto Vallarta Hotel Guide - Winclub Casino Platinum hotels in Puerto Vallarta, Mexico.

"Lovely staff and good food"

"convenience to the airport amazing staff very friendly very helpful. The restaurant downstairs very reasonably priced especially their lunch menu. I would recommend highly to go try it out. Portion sizes are great.rooms are very clean and they come daily to check what you need and to clean if needed it’s not a standard resort not crowded so you do have a lot of pool time without a lot of bodies being around"

" cannot say enough wonderful things about the hotel and staff! This was a medical trip with my son who has special needs. Not only did they plan accordingly as we had previously discussed, they all went above and beyond to accommodate anything we needed throughout the trip!! Every single employee exceeded my expectations in every possible way! And Guest Services—-WOW!——if only every hotel had such an amazing team! Just to name a few that really stood out with their attentiveness, timeliness to needs, compassion, and kindness—Hector, Alberto, Javier, Silvia—I was beyond impressed with the way they managed every aspect of our needs! To be honest, I’ve never seen such professionalism combined with such big hearts! They became like family and we will miss them dearly! Karen was one of the servers that really stood out to give us such a kind, attentive, wonderful service at every meal, remembering every detail including making sure nothing had gluten in it or cross contaminated as I have celiac disease. She also remembered my son’s exact order every single time! Miss Elena in housekeeping went above and beyond to make sure everything was cleaned to perfection! In fact she really went above and beyond making it squeaky clean even after Gibson was very sick from his medical treatments! We will continue to stay at Meliá anytime we visit Puerto Vallarta from here on out! I cannot recommend it enough!! "

"Very good place and his staff excelent "

"The hotel staff were friendly and helpful and the hotel's amenities were all fantastic"

" Clean spacious and friendly staff "

"A comfortable hotel in the Marina. I quiet stopover and easy to get to the airport. "

"They had an amazing restaurant md great pool! The private pool for my room was fantastic as well. The service was amazing. Included in my stay was access to their other resort with more dining options, pools, and a private beach AND access to Tau Beach a 21+ only beach with a restaurant two jacuzzis and a pool. I was very impressed!"

"New property, phase 2 underway so expect some noise but overall great location, great amenities, spacious, good value and convenient."