Suite, 1 Bedroom, Non Smoking, Jetted Tub
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Reviews of Country Inn & Suites by Radisson, Greenville, NC

3 out of 5
Country Inn & Suites by Radisson, Greenville, NC
3900 S Memorial Dr, Winterville, NC

Reviews

7.4

Good

Rating 10 - Excellent. 192 out of 595 reviews" "
Rating 8 - Good. 183 out of 595 reviews" "
Rating 6 - Okay. 110 out of 595 reviews" "
Rating 4 - Poor. 69 out of 595 reviews" "
Rating 2 - Terrible. 41 out of 595 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Warren

I spent two days there and the first night must have been some kind of party within the hotel. Unrelenting loud talking in the hallways until almost 2 AM with constant door slamming. The first morning I was there housekeeping knocked on my door at 9 AM, that’s NINE A M FOLKS. I asked if they could come back later and went on about my day returning around 10 PM to find they never bothered to clean my room at all. No fresh towels, no made bed, no trash emptied, never even entered the room. Very disappointing. Second night was more quiet but still… OK price, nonexistent cleanup. Two and a half stars out of five🌟🌟1/2 loud doors. Unbelievably loud slamming every time a door closed even if one tried to close it softly.
Stayed 2 nights in Apr 2024
Response from Danny E on 29 Apr 2024
Thankyou for your review. We apologize for the issue with room service, we have talked with our housekeeping staff to ensure that this does not happen again. We have also addressed the noise issue with our front desk agents to monitor the hallways closely at night to limit noise being made.We apologize for the inconvenience.

10/10 Excellent

Jessie, Fuquay Varina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was nice, and clean. The grounds of kept up well on the exterior. The only thing I didn’t like is it was difficult for find parking, and it was quite a distance to load and unload your car.
Stayed 1 night in Apr 2024

4/10 Poor

Joel

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The bathroom toilet and the tub was not working properly.
Stayed 3 nights in Apr 2024

4/10 Poor

Alan

Business traveller
Check in was easy and guy at the desk was friendly. My issues was the bathroom, it needed a cleaning and re caulking. I just left, decided not to spend the night and instead drove 2 hours home
Stayed 1 night in Apr 2024
Response from Fenil P on 15 Apr 2024
Thank you for taking the time to write a review. I am very sorry to hear that your stay at the hotel was not up to par. I have discussed the bathroom issue with my maintenance and housekeeping staff. We will make sure it will not happen again. I apologize for the inconvenience.

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet. Our bathroom needed some new grout.
Stayed 1 night in Apr 2024
Response from Fenil P on 14 Apr 2024
Thank you for your great review.

4/10 Poor

Debbie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately, our experience was not wonderful. When we got back to the hotel around 12:30 AM, we pulled back the sheets in one of the queen beds, the sheets were dirty. I went to call housekeeping, or the front desk, but the phone did not work. So I had to go downstairs to ask for clean sheets. Also, the door was not sealed so all the hallway noise came through. A lot of people came home after 2 AM, I got very little sleep. Overall, the carpets in the entire facility were disgustingly dirty. This was not an inexpensive stay, and I expected more from my Choice hotel. We rarely go and stay at a hotel, it’s not in our budget, so this was very disappointing.
Stayed 1 night in Mar 2024
Response from Fenil P on 28 Mar 2024
Thank you for taking the time to write such a detailed review. y. I am very sorry to hear that your stay did not meet expectations All your comments are essential to educating our staff . We will ensure your feedback will be given to all. I apologize for the inconvenience

10/10 Excellent

Vinettia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The property was clean and quiet.
Stayed 3 nights in Mar 2024

4/10 Poor

Connie

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I was disappointed in the cleanliness of the room. Our feet were sticking to the floors and my daughter dropped a baby wipe on the floor and ran it across the floor it was completely black. There were some very noisy teenage boys yelling and running up and down the halls all hours for two nights.
Stayed 2 nights in Mar 2024
Response from Fenil P on 6 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Greenville, NC. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us .We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. I have discussed this review with my housekeeping team. I apologize for the inconvenience.

4/10 Poor

Sarah

Travelled with family
Disliked: Staff & service
Walls seemed paper thin and people yelling a door slamming late into the night. Heater was loud as well
Stayed 1 night in Feb 2024
Response from Fenil P on 26 Feb 2024
Thank you for taking the time to write a review. Iam very sorry to hear that your stay did not meet expectations. We will use your feedback to make improvement in our service. I apologize for the inconvenience.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Feb 2024
Response from Fenil P on 18 Feb 2024
Thank You for your great review

10/10 Excellent

Bailey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and room. Friendly staff.
Stayed 1 night in Feb 2024
Response from Fenil P on 18 Feb 2024
Thank You for your great review

10/10 Excellent

Roger

Liked: Amenities, property conditions & facilities
Very professional and polite staff Very clean
Stayed 1 night in Feb 2024
Response from Fenil P on 18 Feb 2024
Thank You for your great review

6/10 Okay

Mohanad

Stayed 1 night in Jan 2024

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet the service was excellent
Response from Fenil P on 18 Feb 2024
Thank You for your great review

6/10 Okay

Norman

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here when I come into town. Nice. Quiet. Friendly staff.
Stayed 3 nights in Dec 2023
Response from Fenil P on 18 Feb 2024
Thank You for your great review

4/10 Poor

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed for the night with my kids and almost midnight the person in the next room was being extremely loud and had a basketball game on the tv which was very loud. I called the front desk who called them but it didn’t make a difference at all.
Stayed 1 night in Dec 2023

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all had a great stay, the property is clean but also there were places in the room that were covered in dust.
Stayed 2 nights in Dec 2023

6/10 Okay

Mary Pat

Liked: Staff & service
The property was in a great location for us. The lobby was very warm and welcoming. Check in was super easy. But when we go to the room, we noticed stains on the bed, carpet was very dirty and there was a trail of ants from the bathroom tub into the main area. The front desk manager was super nice and upgraded our room. The second room was in much better condition and the bed was clean and super comfortable. We were there for 3 nights. The only other issue we encountered was that when they came each day to refresh the room, they were not consistent. One day we had no coffee, the next no tissues or toilet paper in the morning, and dirty towels were still on the floor. When we went to breakfast at 8:30 and there was little to no food. . Overall, not horrible. But attention to detail was lacking.
Stayed 3 nights in Dec 2023

4/10 Poor

Maisha

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very nice however the cleanliness was very questionable. The first room I was put in literally had ants all over the bed and the headboard as well as the nightstand. It was gross. They changed my room but by that point I was already disgusted. The second room was fine however I will no longer be staying at this establishment when I visit Greenville . The building smells old and smoky. Breakfast was nice and again the staff was very nice and accommodating which I appreciated.
Stayed 1 night in Dec 2023

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Fenil P on 4 Dec 2023
Thank You for your great review

8/10 Good

Crystal, Columbia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and property was clean.
Stayed 3 nights in Nov 2023
Response from Fenil P on 28 Nov 2023
Thank You for your wonderful review.

6/10 Okay

JACKIE

Stayed 3 nights in Nov 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, helpful staff, clean and roomy rooms. Easy parking
Stayed 2 nights in Nov 2023
Response from Fenil P on 28 Nov 2023
Thank You for your wonderful review.

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Enjoyed my stay
Stayed 2 nights in Nov 2023
Response from Fenil P on 14 Nov 2023
Thank You for your great review

8/10 Good

Kellye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Fenil P on 14 Nov 2023
Thank you for great review.

10/10 Excellent

Sterling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Fenil P on 6 Nov 2023
Thank You for your great review

10/10 Excellent

forrest

Liked: Cleanliness, staff & service, amenities
The property was good
Stayed 3 nights in Oct 2023
Response from Fenil P on 1 Nov 2023
Thank you for your great review.

6/10 Okay

Verified traveller

Travelled with family
Dated
Hotel is dated but it appears they are working on updating it.
Stayed 2 nights in Oct 2023
Response from Fenil P on 25 Oct 2023
Thank You for the feedback of your stay. We are currently installing new flooring in guest room and next would-be hallway flooring. Early next year we are expecting to start bathroom area. Again, thank you for your review.

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a bit worn down. Nice and clean, but you can tell it is older.
Stayed 1 night in Oct 2023
Response from Fenil P on 23 Oct 2023
Thank You for the feedback of your stay. We glad that you found our property cleaned. We like to let you know that we are going to do some update very soon. Thank You.

8/10 Good

Bennie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Fenil P on 23 Oct 2023
Thank you for your great review.

4/10 Poor

Agnieszka

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was very loud at night. Big trucks on the parking lot were waiting for people for hours with a running engine. Whole night you can hear cars from a nearby big Main Street too. Very hard to sleep. Staff very nice, friendly and professional!!!
Stayed 1 night in Oct 2023
Response from Fenil P on 23 Oct 2023
Thank you for the feedback your stay. I apologize for the inconvenience due to street noise.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Fenil P on 21 Oct 2023
Thank you for great review.

10/10 Excellent

Julia

Stayed 1 night in Oct 2023
Response from Fenil P on 2 Nov 2023
Thank You for your great review.

6/10 Okay

Sophia, Greenville

Business traveller, Travelled with partner
Room is not updated as I thought hallway smell a lot like smoke.Contractors parked all over the parking lot. Very lil space in parking lot.Hole behind my door was patched up all wrong. Curtains dirty in room ect..
Stayed 1 night in Oct 2023
Response from Fenil P on 12 Oct 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. I will pass this information to our staff and will correct issue ASAP. I apologize for the inconvenience. Thank you .

10/10 Excellent

Ralph

Stayed 1 night in Sep 2023
Response from Fenil P on 19 Oct 2023
Thank You for your great review..

4/10 Poor

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. I would have given a higher rating but we had a horrible smell in our bathroom that the staff tried to help with but it came back. I would stay there again if there was not the smell.
Stayed 2 nights in Sep 2023
Response from Fenil P on 25 Sept 2023
Thank you for your candid feedback. I am sorry to hear that bathroom had a bad smell. I have talked to my housekeeper and maintenance staff to look into this. I apologize for the inconvenience.

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to rebook. Great room. Love the check-in and check-out hours. Our choice for an annual event.
Stayed 1 night in Sep 2023
Response from Fenil P on 25 Sept 2023
Thank You for your great review. I am happy to know that you had a great stay at our hotel. Thank You again.

4/10 Poor

James

Travelled with family
Disliked: Amenities
Hotel smells like carpet powder, bathrooms are terribly small, and the beds are far from comfortable. I will not be staying here again
Stayed 1 night in Sep 2023
Response from Fenil P on 25 Sept 2023
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. I apologize for the inconvenience.

6/10 Okay

Kelly

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The towels did not smell good. They all smelled like body odor. Like they weren't washed in detergent. I asked for more towels and the maid said they ran out!!! What the helk!! I had to wait to shower bc it tooo over an hour to get any
Stayed 1 night in Sep 2023
Response from Fenil P on 25 Sept 2023
Thank you for taking the time to write such a detailed review. I am sorry that our housekeeper did not provide you towels on time. I apologize for the inconvenience. All your comments are essential to educating our staff about service. I will discuss this issue with my staff and make sure it won't happen again. Thank you.

10/10 Excellent

Moulie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent one night. Easy check in, and out. Breakfast was very basic, with dry eggs , sausage Patties and continental flair . 1 bedroom suite was Uber comfortable for a party of three. Would not hesitate to book again.
Stayed 1 night in Sep 2023
Response from Fenil P on 25 Sept 2023
Thank you for your wonderful review. I am glad that you enjoyed your stay at our hotel. We hope to see you again. Thank You.

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff.
Stayed 1 night in Sep 2023
Response from Danny on 20 Sept 2023
Thank you for that amazing review. We are very pleased you enjoyed our staff.Have a great day!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Facility was very clean .. easy check in / parking .. close to everything .. good breakfast ..
Stayed 2 nights in Sep 2023
Response from Danny on 14 Sept 2023
Thank you for the detailed review. We are very pleased that you enjoyed your stay with us. We hope that you will stay with us again. I hope you have a wonderful day!Thank you.

8/10 Good

Sterling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay!
Great stay! Everyone was super nice and friendly. No problems at all. Nice continental breakfast. Good location. I will stay again for trips to Greenville and ECU football games. Go Pirates!
Stayed 2 nights in Sep 2023
Response from Danny on 14 Sept 2023
Thank you for the detailed review. Very pleased to know that you enjoyed your stay. We will be looking forward to your next visit. I hope you have an amazing day!Thank you!

10/10 Excellent

candelario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Fenil P on 6 Sept 2023
Thank You for wonderful review.

10/10 Excellent

eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, convenient to ECU campus, nice room
Stayed 1 night in Aug 2023
Response from Fenil P on 8 Aug 2023
Thank You for your wonderful review.

10/10 Excellent

Kelly

Stayed 1 night in Aug 2023
Response from Fenil P on 5 Aug 2023
Thank You for your wonderful review.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Fenil on 31 Jul 2023
Thank you for your great review

8/10 Good

Giang

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good to me!
Stayed 3 nights in Jul 2023
Response from Fenil P on 30 Jul 2023
Thank You for great review .

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine, only stayed one night. Will stay again in the future if needed.
Stayed 1 night in Jun 2023
Response from Fenil P on 30 Jul 2023
Thank You for great your review. I am glad that you had a great stay at our hotel.