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I liked the staff, they were nice and helpful. The breakfast is great. The hotel is clean. I would recommend changing the mattress for the couch, its very uncomfortable. All you feel is the springs in the mattress. The bathroom door doesnt lock and the handle for the shower was broken so the door was hard to close. I would still stay here again.
I wish the facility kept our rooms cleaned. Stay 4 days didn’t have room service once
Rayna
Stayed 3 nights in Mar 2024
Response from GM on 5 Apr 2024
Thank you for your feedback. We are an extended stay hotel that provides every other day light touch service. If you by chance had the take time (do not disturb) magnet outside your door, we would have respected your privacy and not disturb you.
10/10 Excellent
J. Scott
Travelled with family and small children, Business traveller
Friendly and helpful staff. Great facility and amenities. Traffic was a little rought at certain times when leaving or coming to the hotel but otherwise great.
Josue
Stayed 2 nights in Mar 2024
Response from GM on 5 Apr 2024
Thank you for your response. I am glad that you enjoyed your stay. We hope to see you again soon.
I really loved my stay at Element. The hotel is beautiful and clean. The gym even has a Peloton bike. The breakfast was delicious. There’s even a latte machine. I loved that the showers were walk in made it easier to give baths to my toddlers. And the staff were so friendly and accommodating. The hotel is located near many restaurants. There’s even a Wendy’s in the shared parking lot. Easy drive to the American Dream mall.
Sanje
Stayed 2 nights in Feb 2024
Response from GM on 5 Apr 2024
Thank you for providing feedback on your recent stay. We hope to see you again in the near future.
8/10 Good
Amanda
27 Feb 2024
Amanda
Stayed 4 nights in Feb 2024
Response from GM on 5 Apr 2024
Thank you for providing feedback on your recent stay. We hope to see you again in the near future.
Easy parking, a lot of food options around and the place is new i would definitely come back again
Angelica
Stayed 1 night in Feb 2024
Response from GM on 28 Feb 2024
Thank you for providing your review of your recent stay. We hope to see you again soon.
6/10 Okay
Louis
11 Feb 2024
We had a decent stay. They were understaffed so nobody could bring up blankets, towels & pillows. There were no rolly carts for luggage. There were left over nuts & wrappers from the people before us in the fold out couch (had to ask for bedding for that too). No conditioner in shower. Should offer omlets a: the grill….
Louis
Stayed 1 night in Feb 2024
Response from GM on 28 Feb 2024
I am so sorry that you had these issues during your stay. This is below our standards. I do hope you give us another opportunity to provide you with a better stay in the future.
The room was large and impressive and modern. The chef at breakfast was amazing and his food was fantastic. He had a passion for his food and his job and created the best hotel breakfast experience we have ever had. Elements was also ecofriendly and the staff was friendly and accommodating.
Sarah
Stayed 1 night in Jan 2024
Response from GM on 28 Feb 2024
Thank you for providing feedback on your experience at our hotel. We are glad that you truly enjoyed the breakfast and everything that our hotel has to offer.
Nice quiet, hotel with friendly staff. We are a family with 3 kids and we got a spacious clean room for a reasonable price. Definitely will come back again.
Staff was great, friendly and accomodating. Room, pool, all common areas were clean, well-lit and inviting. Request for extra towels met immediately. Pool is a little small if you're planning for kids/family fun, but good for laps.
We stayed for one night only but easy to park, very easy and friendly check in and check out, had a good night sleep and great free breakfast. The room was clean and very pleasant and complete. The kids played in the pool a little and they had fun.
Joyce
Stayed 1 night in Oct 2023
Response from GM on 28 Feb 2024
Thank you for providing feedback on your experience with us. We are glad that you enjoyed your stay and the pool.
10/10 Excellent
Kunal
Travelled with family, Travelled with family and small children