Johannesburg Hotel Guide - Woodlands Mall hotels in Johannesburg, South Africa.

"From check in to checkout the staff were great. They all work together as a team and if a mistake is made everyone stand up and take full accountability. And do everything to fix it and right there they are not coworker's they are a family. Great group of people. Thanks again for a wonderful experience an a comfortable stay. ❤️‍🩹"

"good"

"Clean room. Limited gym facilities. Inattentive staff. Limited room service menu options."

"Shouldn't be termed luxury. It's like the Donald Trump of hotels, say it and it's so. Air conditioning was not working. I don't term a queen bed as luxury, especially not one that moves everytime one of us moves. The interleading door, while locked, is not soundproofed and that ensured hearing cackling from the neighbours after their night out until 4am. Only one towel hook in the bathroom. NO euro plugs in the room, just one in the kitchen. The Netflix that they keep ok touting is just the app, you still need to sign in with your own account just like dstv streaming that is specified. Also, luxury in my mind means you at least get a bath sheet, but no, standard towels that could be fluffier. Worst was the fact that the bathroom, or at least toilet, did not have a door. It is in full view of the bed and balcony, so be sure you travel with someone you are VERY intimate with. While I just got married a few months ago, we have not reached that level of comfortability with one another and I hope we never do. It was clean though, definitely self catering with crockery and cutlery sufficient for your stay. Proximity to shops and Sunbet Arena can hardly be beaten. "

"Very nice staff."

"Amazing . Lovely staff and very respectful"

" Generally, my family and I had a good stay. We however felt rushed to leave the room to allow for cleaning, with knocks and telephone calls to ask when we would vacate. Sometimes we were woken up by loud vacuum cleaning. It would be good to invest in training of the staff even if they are temporary. One was obviously unwell with a flu as she served breakfast. Another at the reception told us that '"I am only a student" when we pointed out a serious safety hazard and potential risk to injury: the reception desk sits on top of a raised area around which there are no barriers/rails. If a guest were distracted and moved backwards without looking, they could fall and get seriously injured. This needs urgent attention. Nevertheless, we would stay at the hotel again."