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"The staff were very friendly, especially Lucas and Millie. Lucas works long hours and nothing was too much trouble for him - he always went the extra mile to satisfy us. The food was excellent, both from the dinner and breakfast menus. The location and surroundings were superb. Just one thing I think could be improved. There is no front desk overnight and they provide a mobile number in case of an emergency. The trouble is that there is no landline and the mobile signal was non-existent most of the time. I don't know whether staff sleep on the site, if so some internal communication system should be installed in case of emergencies."

"Clean and perfect for a over night stay"

"I must say the size of our suite was impressive. What was more impressive was the cleanliness of the room. Our super king size bed had a supremely comfortable mattress, the room came with a small kitchenette area which we didn't use and plenty of tea and coffee etc and the muffins were a bonus. The bathroom was large and spotless with a great walk-in shower. Towels were fluffy and soft. Sleep quality brilliant and we would recommend this property "

"I have stayed several times now when i visit my daughter i feel im part of the family now they always look after me will not stay anywhere else 100%"

"Pleasant staff, comfortable room "

"Quaint staff were great"

"A nice old English Coaching House. Recently refurbished, staff very friendly, good beer, good breakfast, Frome is a nice place for a quiet week end. "

"Great hotel, nice facilities, very good food, clean and convenient!"

"From the second we booked our night away it was obvious that the customer service was excellent. All the staff that we came into contact with couldn't do enough for us and they were very friendly and informative. Our room was large, with one kingsized bed and a single bed, with french windows that opened up to a lovely view of Wookey Hole. I wasn't impressed by our evening meal, it was very average, but I will say that dessert was delicious, as was the amazing breakfast. It didn't put me off though as we've rebooked for October!"