9.2/10 Wonderful! (472 reviews)
Overall I enjoyed the sirayanne but it didn’t come without a few (small) issues. Starting with the positives:
very clean, room was great, comfortable beds. Most of the staff were lovely. Food was generally very good. Spa was amazing.
Negatives:
One staff in particular was rather rude for no reason (front desk). They don’t provide free water at all, and 2 bottles was 14 dollars. The same front desk staff did tell us to “treat the maids well” and we may get free water. We tipped quite generously and didn’t get any, and in a 5 star at this price point in a place where it’s not recommended to drink the tap water it was a bit disappointing.
Only other thing was quite a lot of kids. I didn’t realize it wasn’t adults only which is on me, but almost everyone there aside from us had kids with them so if that’s not your thing maybe avoid this one.
Overall it was a great property and mostly good.
Reviewed on 24 Oct 2026