The hotel is a distance from the pier. They do provide shuttle service as and when the driver is available to send you from hotel to the pier but if you were at the pier, you need to call them. They would not send car according to the shuttle schedule.
The hotel is right next to the lake but during my visit, the water level was low, so I couldn't really enjoy the lake ciew right from my balcony.
The room was big. With a tataimi sitting area. Toilet came with a big bath which you can enjoy bath with your whole family.
It is generally a good hotel to stay, just a little inconvenient for tourists who don't drive there.