Zab Holidays

The room was great. Spacious, clean, well decorated. The staff was very helpful.

This hotel was exceptional, we booked a junior suite and got a very lovely upgrade to the Metropolitan suite!!! The room was incredible, it even had a piano!! The air-conditioning was top-notch. The bed was super comfortable and the lounge area was very relaxing. We had complimentary water and a bottle of sparkling wine as part of our stay. The buffet breakfast each morning had a good variety and was good quality. The fab fusion bar was also very good value and a lot of choice. A lovely outdoor patio area in the sunshine for drinks was very relaxing after a busy day exploring the city. We would highly recommend this hotel, it was wonderful.

Amazing hotel, great location for visiting Krakow Old Town and Jewish Quarter. Staff friendly and helpful. Room and hotel clean and decorated to a high standard. Room had a lot of facilities. Breakfast was amazing. Would definitely recommend and stay there again.

Everything was perfect. Staff were helpful and accommodating. Location is within short walking distance to attractions. Lots of places to eat in the area. Breakfast buffet was excellent. Each day they varied the hot food selection and salads. Room was spacious. Bathroom was spacious. AC/heating is centralized so can't control the temperature within the room. Hot water and water pressure worked. I enjoyed my stay at Portal.

Fantastic location, close to transport, great rooms and lovely staff.