Zacualpa Holidays

The staff, particularly our amazing doorman (my sincere apologies, but my middle-aged mind has forgotten his name,) were above and beyond! The room was spacious and the a/c and heater were both efficient. The bathroom was meticulously clean. The lack of a mini fridge in the room stocked with agua pura seems an oversight at this price point, but the delicious breakfasts, warm welcomes, and generous nature of everyone helped us forget this shortcoming. Will absolutely stay here again!

Room was clean but service was very poor, no room cleaning despite of requesting multiple times

The staff were friendly, the location was convenient and the bed was very comfortable.

The room was incredible and the staff are the most thoughtful. The view is so magical I spend a whole week in their studio name “Contentaita” just admiring the volcanos and the birds around. There’s a kitchen so if you want to cook and just chill in your own space. This is the place.

The room was very clean! Hotel was nice with great amenities. Food was good at the restaurant, husband liked the casino. Would definitely recommend the stay. Very close to the airport so you do hear the planes though.