Zagrilla Holidays

Loved the hotel. Breakfast was fantastic. Pool was great. The shuttle to the metro was very helpful. My only complaint would be the lack of consistency with the house keeping. Sometimes water was left, sometimes clean towels were left. We were not sure if the water was supposed to be replaced every day. However when talking to other guests, some had and some hadn’t.

The accommodations were clean, the check in was smooth, and our specific room had a kitchenette with utensils and large fridge. German (Herman) and Jose were outstanding. They are quick to answer questions via WhatsApp or in the lobby. The best part of our stay is the location! A 10 minute walk to Alcazar and the Cathedral, and the “waffle” looking structure. Lots of restaurants downstairs. And Carrefour a few steps away. The suites5 was perfect for our stay in Seville!

Wonderful hotel, beautiful rooms, friendly staff, and the added bonus of an outdoor swimming pool. We had a fabulous overnight stay.

The aparthotel itself was a real win for our family. The room was generous, well laid out, and having the extra living space made a big difference over a standard hotel room. After a long day of walking Seville, it was nice to come back somewhere we could actually spread out. Location was the standout. We were within easy walking distance of pretty much everything we wanted to see, which meant no taxis and no wasted time getting in and out of the center. For a first visit to Seville, this is exactly where you want to be. Service was inconsistent. A few staff members were welcoming and genuinely helpful. Others were noticeably curt and made simple requests feel like an imposition. It stood out because the rest of the experience was so good, and it is the one thing management should look at. Overall we would still recommend it for the space and the location. Just know the front desk experience may depend on who is working that day.