Bar (on property)

Reviews of Hotel Aquarion Family & Friends

4 out of 5
Hotel Aquarion Family & Friends
ul. Jagiellonska 29, Zakopane, Lesser Poland Voivodeship

Reviews

9.4

Exceptional

Rating 10 - Excellent. 89 out of 119 reviews" "
Rating 8 - Good. 23 out of 119 reviews" "
Rating 6 - Okay. 5 out of 119 reviews" "
Rating 4 - Poor. 1 out of 119 reviews" "
Rating 2 - Terrible. 1 out of 119 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

KEVIN, PORT ORCHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Nice staff and great location
Stayed 2 nights in Nov 2023
Response from Aleksandra Worwa, Deputy General Manager on 4 Dec 2023
Dear Mr. Kevin,Thank you for your comment after your stay at the Aquarion Family & Friends Hotel. We are glad that you are satisfied with our hotel services and that you will remember your holidays in Zakopane with pleasure. We hope that we will have the opportunity to host you again soon.Best regards,

10/10 Excellent

Theodore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the parking fee was too high
Stayed 1 night in Sep 2023
Response from Aleksandra Worwa, Deputy General Manager on 15 Sept 2023
Dear Guest,Thank you for your time to share your comment after the stay at the Aquarion Family & Friends Hotel. We are glad that your stay was enjoyable. We look forward to the opportunity to welcome you again.Best regards,

4/10 Poor

Bartosz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking 80 pln doba,prymitywne ździerstwo!
Stayed 5 nights in Aug 2023
Response from Aleksandra Worwa Deputy General Manager on 28 Aug 2023
Szanowny Panie Bartoszu,Dziękujemy za Pana opinię. Dysponujemy ograniczoną ilością miejsc parkingowych i cena naszego parkingu jest konkurencyjna w porównaniu z innymi hotelami. Serdecznie zapraszamy do założenia kolejnej rezerwacji.Z poważaniem,

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Aleksandra Worwa Deputy General Manager on 13 Aug 2023
Szanowny Gościu,Dziękujemy za ocenę naszego Hotelu. Serdecznie zapraszamy do zapoznania i zarezerwowania pobytu na święta Bożego Narodzenia.Mamy nadzieję, że ponownie wybierzesz Hotel Aquarion Family & Friends w Zakopanem.Z poważaniem,

10/10 Excellent

Violette

Stayed 2 nights in May 2023
Response from Joanna Nowak-Wojtanowska General Manager, Hotel Aq on 28 Jun 2023
Dear Guest,Thank you very much for the high score.It makes us all happy to know that you had a great stay with us and that everything was at your convenience.I hope your next visit is just around the corner!Best regards

8/10 Good

Dominika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Joanna Paff, SPA Manager on 28 Jun 2023
Dear Guest,We like your high review and recommending our property to other travelers. Thank you for your constructive feedback and we would like to assure you that anything brought to our notice is treated with the utmost care and attention. We hope to welcome you back again very soon.Best regards

10/10 Excellent

HARSITT

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel & the staff. Rooms were clean. Property was well maintained. Plenty of choice for breakfast especially for vegetarians. Staff maintained cleanliness & hygiene. Receptionists were all very good & assisted with maps & guidance for local tourism
Stayed 2 nights in May 2023
Response from Joanna Paff, SPA Manager on 28 Jun 2023
Dear GuestWe like your high review and recommending our property to other travelers. Thank you for your constructive feedback and we would like to assure you that anything brought to our notice is treated with the utmost care and attention. Especially we recommend Spa zone for next time. We hope to welcome you back again very soon.Best regards

10/10 Excellent

ARTSEM, Glendale Heights

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We are travelers from Belarus and we are highly recommend this place👍 super beautiful and cozy. spent here 3 days and was satisfied, food was perfect👍 Also available parking even indoor. Nature was amazing ❤️ A lot of restaurants and grocery store.
Response from Joanna Nowak-Wojtanowska General Manager, Hotel Aq on 28 Jun 2023
Dear Guest,Thank you very much for your opinion. We are very happy you enjoy your stay with us. We are looking forward to having you back.Best regards

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Close to everything and good for kids too.
Stayed 1 night in Mar 2023
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear Guest,We're really happy that you are satisfied with your stay. Thank you for a high score and positive review.Looking forward to welcoming you again. Best regards

10/10 Excellent

Monika

Stayed 1 night in Jan 2023
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear Guest,Thank you for the great score! Our entire hotel team enjoyed looking after you as much as you enjoyed your stay.If you’re traveling to Zakopane again soon, you know where we are! Best regards

10/10 Excellent

Luboslava

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear Guest,Thank you very much for your high rating. We are very happy you enjoy your stay with us. We are looking forward to having you back.Best regards

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, nice rooms and would stay again 🙂
Stayed 3 nights in Nov 2022
Response from Joanna Paff, SPA Manager on 28 Jun 2023
Dear Guest,thank you very much for choosing the Aquarion hotel and for the high rating!We are happy to know that you had a good stay with us.We are thrilled to see that the quality of the service received and made your visit memorable.I hope to welcome you again in near future.Best regards

10/10 Excellent

zenon

Stayed 4 nights in Sep 2022
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Szanowni Państwo,Jesteśmy wdzięczni, że wybrali Państwo Hotel Aquarion Family & Friends Zakopane na miejsce swojego urlopu spośród szerokiej oferty noclegowej Podhala. Cieszymy się, że spełniliśmy Państwa oczekiwania w każdym aspekcie, czym zasłużyliśmy na najwyższą notę.Będziemy ukontentowani, goszcząc Państwa ponownie w niedalekiej przyszłości! Serdecznie zapraszamy!Z wyrazami szacunku

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Absolutely stunning hotel, spoiled for choice of activities. Breakfast amazing with plenty option's suitable for everyone. Strongly recommend spa, Paulina was a star of it.
Stayed 2 nights in Jul 2022
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear Guest,Thank you for your time sharing your feedback with us. It is extremely rewarding to read about your experience and that our team members provided exceptional service, as we they always do. We are happy to know that you like the food in and felt comfortable with our location and services. Hotel Aquarion Family & Friends Zakopane is waiting to welcome you again.

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, beautiful rooms, very comfortable beds, breakfast buffet at first class, lots of choices. Highly recommended. Will come back for sure if in the area.
Stayed 1 night in Jun 2022
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear GuestThank you very much for the high rating and your comments regarding your visit to the Aquarion hotel. We are happy to know, that you enjoyed our location and the surroundings, breakfast buffet, room size and facilities. Our team do everything to make our guests stay as comfortable and safe as possible.It has been our pleasure to host you and we look forward to seeing you again in the future!Best regards

6/10 Okay

Katarzyna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, clean, friendly helpful staff. However duvet is way too thin for the mountain climate, heating doesn't do much, beds aren't comfortable neither uncomfortable, feels like sleeping on the sofa. Despite of the overall great wheelchair accessibility saunas are 9steps up and too small to fit in, next door aquapark is accessible only if one is able to walk. The breakfast had lots of choice unfortunately substandard in quality.
Stayed 2 nights in Apr 2022
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear Guest,Thank you very much for choosing Hotel Aquarion Family & Friends Zakopane and taking the time to share your experience. Your comfort is very important to us and we’d like to regain your trust. Looking forward for your next stay to give you a lot better experience.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, good room and the food is outstanding
Stayed 1 night in Mar 2022
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear David,Thank you very much for choosing our hotel and for your review! It makes us all happy to know that you loved everything during your stay at Hotel Aquarion Family & Friends Zakopane.We always aim for the comfort of our guests first, and we have made it.Looking forward to hosting you again, do not forget to bring your friends with you. There are so many beautiful places in The Tatra Mountains to visit and fantastic trails to explore!Best regards

8/10 Good

Laura

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The beds were very comfortable and the rooms very clean. Great choice for breakfast. Only a short walk from Krupowki.
Stayed 4 nights in Nov 2021

10/10 Excellent

Jose Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear Guest,Thank you for taking a moment and leaving this comment.We sincerely hope to welcome you again in our Hotel.Best regards

10/10 Excellent

Damnearn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Sep 2021
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear Guest,Thank you very much for your high rating. We are very happy you enjoy your stay with us. We are looking forward to having you back.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear Guest,Thank you very much for your high rating. We are very happy you enjoy your stay with us. We are looking forward to having you back.

10/10 Excellent

mubarak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice modern delicious breakfast walkable good price comparing to facilities
Stayed 1 night in Aug 2021
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear GuestThank you very much for taking the time to share your experience about The Hotel Aquarion and for the high score. It makes us all happy to know that everything was at your convenience. Hope to see you again soon !Best regards

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
The hotel takes pride in being connected with the aquapark and I would say this is it's biggest strong point. Other than that the 4 stars were not really to my taste (I'd rate it at 3 stars), the bathroom is new and modern, but the room itself was rather small and focused on traditional Polish elements and I guess it's a matter of taste if you like them or not. The breakfast was ok, not amazing but ok, however the absurd part was having to wear a mask while picking up your food, which makes no sense, cause once you start eating the mask is automatically removed, but they were super strict on enforcing this rule, which is absolutely ridiculous (probably the fault of the authorities). Overall I would not stay again because of the price/quality ratio and the absurd mask rule... Kudos to the young receptionist who was very friendly, warm and welcoming and took the time to explain every single detail.
Stayed 2 nights in Aug 2021
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear GuestThank you very much for choosing Aquarion Hotel Zakopane and for your review.We are grateful for your opinion and sorry to hear that your stay was not as satisfying as it could be. Nowadays, facing of covid restrictions we operate in accordance with government guidelines regarding hotel activities even if it is inconvenient for our guests (especially in restaurants) - thank you for your understanding.We would be happy if you could give us the opportunity to welcome you back in the future, and be able to regain your trust.Kind regards

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow!
Wow! I can’t say enough good things about Hotel Acquarion! It’s within walking distance to the town center as well as the bus station. It’s proximity to the water park is supreme. The hotel itself and our junior suite was immaculate, state of the art with amazing views of the mountains outside our wrap around balcony. Wow! And the complimentary breakfast?! Nothing basic or continental about it! So many options and so many gourmet touches. I could have eaten there all day! We cannot wait to come back again!
Stayed 1 night in Aug 2021
Response from Karolina on 28 Aug 2021
Dear Carolina, thank you very much for such a nice opinion. It is wonderful to see, that you enjoyed your stay. We are looking forward to hosting you again soon. Best regards, Karolina Reception, Hotel Aquarion Family & Friends Zakopane

8/10 Good

Klaus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motorbike Tour
Stayed 1 night in May 2021
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear Klaus,Thank you very much for the high score.It makes us all happy to know that you had a great stay with us and that everything was at your convenience.I hope your next visit is just around the corner!

10/10 Excellent

Mike, Austria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean walkable to many spot am always stay at this hotel i like everything
Stayed 2 nights in Jul 2020
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear Mike,Thank you for the great score! Our entire hotel team enjoyed looking after you as much as you enjoyed your stay.If you’re traveling to Zakopane again soon, you know where we are!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear Guest,Thank you for the great score! Our entire hotel team enjoyed looking after you as much as you enjoyed your stay.If you’re traveling to Zakopane again soon, you know where we are!

8/10 Good

Nasri, dallas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food and breakfast was perfect but rooms are small and parking lot was not enough for cars specially week end
Stayed 2 nights in Feb 2020
Response from Team :Leader on 12 Feb 2020
Dear Guests, We appreciate you taking the time to complete a survey regarding your recent stay with us and your feedback is extremely important to us. We would like to thank you for your description of the hotel. On behalf of our entire staff here at the Aquarion we would like to thank you for your comments and we hope to see you again when your travels bring you back to the area! Please “Like” us on Facebook to stay informed of our upcoming news, events and promotions. Looking forward to welcoming you next time in our Hotel.

10/10 Excellent

Karol

Stayed 2 nights in Nov 2019
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Szanowny Panie Karolu,dziękujemy bardzo za wybór naszego obiektu! Wysoka ocena świadczy, że sprostaliśmy Pana oczekiwaniom, co nas niezmiernie cieszy. Będzie nam bardzo miło gościć Pana ponownie!

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear Guest,Thank you very much for choosing the Aquarion hotel and for the high rating! We are happy to know that you had a good stay with us. We are thrilled to see that the quality of the service received and made your visit memorable.We hope to welcome you again in the not too distant future.

10/10 Excellent

Mubarak, vienna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean i like it and the Hotel will be my first choice in future
Stayed 1 night in Oct 2019
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear Guest,Thank you very much for choosing the Aquarion hotel and for the high rating! We are happy to know that you had a good stay with us. We are thrilled to see that the quality of the service received and made your visit memorable.We hope to welcome you again in the not too distant future.

10/10 Excellent

Theresa, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern and very attractive hotel. The staff was very helpful and friendly. The breakfast was excellent.
Stayed 2 nights in Sep 2019
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear Theresa,Thank you very much for the high rating! It makes us all happy to know that you loved everything during your stay at Hotel Aquarion Family & Friends Zakopane - all the way from our super breakfast to the service. This is exactly what we strive for!

10/10 Excellent

Shaul, Israel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean service was good breakfast excelent location also very good. Staff recomendations was reliable.
Stayed 3 nights in Sep 2019
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear Shaul,Thank you very much for the high rating! It makes us all happy to know that you loved everything during your stay at Hotel Aquarion Family & Friends Zakopane - all the way from our super breakfast to the service. This is exactly what we strive for!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet UNREAL. I’ve never seen such amazing spread. Rooms super modern. Great location. Nice staff. 5 star facility, no doubt and I have been in some 5 stars.
Stayed 3 nights in Jul 2019
Response from e-commerce manager on 29 Aug 2019
Thank you once again for your review and for your patronage. We are looking forward to the opportunity to welcome you again at the Hotel.

10/10 Excellent

MW, USA

Liked: Cleanliness, staff & service
Very nice hotel. Plus was connected with Aqua Park. Great breakfast buffet.
Stayed 3 nights in Jun 2019
Response from e-commerce manager on 19 Jun 2019
Thank you for staying with us and your review. As a team, we do everything to make our guests feel special. I hope that the good memories of your stay will soon make you come back to us. Have a nice day!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very good experience.it was clean and food was good
Stayed 1 night in Apr 2019
Response from e-commerce manager on 1 May 2019
We are pleased to hear that our services and facilities met your expectations. It is particularly rewarding for us to receive good scores and comments, which are very much appreciated and motivating for all our team. We are looking forward to the opportunity to welcome you again at our Hotel. Best regards!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Hotel
Brilliant Hotel, superb breakfast, really enjoyed our stay here many thanks
Stayed 2 nights in Mar 2019
Response from e-commerce manager on 22 Mar 2019
Dear Kevin, it is particularly rewarding for us to receive good scores and comments, which are very much appreciated and motivating for all our team. We are waiting for the next opportunity to host you again. Thank you very much for your stay at our Hotel!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was good.
overall it was a good experience staying here. however, the hotel is 10 min walk away from the bus terminal and 15 min walk to the main area (shopping/restaurant) of zakopane.
Stayed 1 night in Sep 2018
Response from e-commerce manager on 26 Jan 2019
Thank you for your review and for your patronage.

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel for families!! Recommend
Very good and clean hotel. Great selection of Breakfast - from continental to English. Very friendly staff. Parking under building (limited availability). If u want to late check out u need to pay 1/2 daily fee. Gym, Sauna included. Swimming pool additionally charged. Direct access to the swimming pool from hotel. Playroom for kids - well equipped. Very nice place for families to stay.
Stayed 2 nights in Jan 2019
Response from e-commerce manager on 26 Jan 2019
Dear Michal, thank you very much for these kind words. We are glad that you mentioned so many advantages of our hotel. We guarantee that we will do our best to make your next stay with us equally comfortable and luxurious.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Breakfast was great. Room is beautiful and clean.
Stayed 1 night in Nov 2018
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear Guest,thank you very much for the high rating! It makes us all happy to know that you loved everything during your stay at Hotel Aquarion Family & Friends Zakopane - all the way from our super breakfast to the service. This is exactly what we strive for!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Zakopane
We stayed at Aquarion for 1 night in mid-October 2018. I wished we stayed for another. It’s a nice, clean hotel with plenty of perks to make your stay more enjoyable. There is a sauna on the first floor, free for hotel guests (both wet and dry saunas are available), as well as a gym. Massage packages are available for an additional charge. There is an aqua park attached to the hotel where you can have plenty of other activities (again, for an additional charge). The hotel is about 10-15 minutes’ walk away from the centre of Zakopane. Parking is available at the front of the hotel, free for guests. The staff were very helpful, and did their best to reply to all the questions we directed at them. The room was nice and clean and had a strong Wi-Fi signal. I usually find most European hotels to be too warm for my liking, but here the air-conditioning was fully adjustable and worked very well. Buffet breakfast was included and had a great selection of dishes to try. We would definitely stay in this hotel again if in Zakopane in the future.
Stayed 1 night in Oct 2018
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear Alan,Thank you very much for choosing Hotel Aquarion Family & Friends Zakopane and for the high rating of the visit. It is a pleasure to read you had a good time and was looked after well by the team.We are looking forward to the opportunity of welcoming you back!

10/10 Excellent

Tony, California

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast and good location within walking distance of everything in Zakopane
Stayed 4 nights in Oct 2018
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear Tony,Thank you very much for choosing Hotel Aquarion Family & Friends Zakopane and taking the time to review the visit.We are glad to know that our facilities and services met your expectations, especially our breakfast buffet and most importantly, you felt comfortable and relaxed with us. That is the way we want our guests to leave the hotel feeling.We hope that our service and charm of the city will remain the most lasting memory of your holiday in the mountains.

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay at Aquarion
Fantastic stay at Hotel Aquarion . We’ve stayed there only one night but used all the facilities they have . Great for families rooms are tidy and very comfortable. Service very helpful. Food at hotel restaurant fantastic breakfast just delicious. We have stayed at few other 4and 5 star hotels in Zakopane but this one just stole our hearts. Aqua park which is linked to the hotel great for kinds. Highly recommend it . Definitely will go back there.
Stayed 1 night in Sep 2018
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear Damian,Thank you for the great score! We are really happy that you are satisfied with your visit to the Aquarion hotel. We are glad that everything was at your convenience: you liked the food in our restaurant and felt comfortable with our location and services. Our entire hotel team enjoyed looking after you as much as you enjoyed your stay. We can't wait to welcome you back on your next visit to the Tatra Mountains!

10/10 Excellent

Bozena, Alexandria, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel that is fairly close to the train/bus station. Rich selection of breakfast items.
Stayed 1 night in Aug 2018
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear Guest,thank you very much for your opinion. We are very happy you enjoy your stay with us. We are looking forward to having you back.Best regards

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Excellent
Stayed 2 nights in Aug 2018
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear Mohammad,Thank you very much for choosing the Aquarion Hotel, Zakopane, and for the high rating. We are pleased to know that you enjoyed your overall stay with us, and our team was able to make the visit memorable.Hope your next holiday in the Tatra mountains is just around the corner!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
central excellent hotel, with all pacility
we enjoy from the oom, the staff, the breakfest and the spa & pool
Stayed 2 nights in Jun 2018
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear Guest,Thank you very much for choosing the Aquarion hotel and taking the time to score us. We are thrilled you enjoyed your stay and found so many aspects of our hotel to your taste. It has been our pleasure to host you, and we would very much welcome the opportunity to maintain your confidence in our services and look forward to greeting you soon.Warm greeting from Zakopane!

8/10 Good

Bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still needs improvement in management
The hotel is nice and accomedating. The staff is a bit shorthanded and in training. It has potential to be a 5 star hotel if run properly.
Stayed 1 night in Jun 2018
Response from Joanna Nowak-Wojtanowska General Manager on 28 Jun 2023
Dear Guest,Thank you for choosing the Aquarion hotel as your travel destination. It is a pleasure to know that you had a nice stay and you were pleased with our services. It is always encouraging to learn that our patrons are satisfied with their visit.We look forward to welcoming you again and hearing about your future experiences with us.

10/10 Excellent

Hyun jun

Stayed 1 night in Jan 2024
Response from Aleksandra Worwa, Deputy General Manager on 27 Feb 2024
Dear Mr. Hyun jun,Thank you for your rating. We are glad that we met your expectations and your stay at the Aquarion Family & Friends Hotel was enjoyable. We hope you visit us again during your next holiday in Zakopane. Best regards,

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Första gången i Zakopane. Hotellet ligger intill en stor badanlänging med varma bad och stor varren värld. Toppen. Fina rum, bra frukost Bra allt. Kommer att rekomendera.
Stayed 2 nights in Sep 2023