Querétaro Hotel Guide - Zenea Garden hotels in Querétaro, Mexico.

"The boutique hotel Positive: The house itself is a pretty well-kept, quaint relic. The rooms and hallways are charming, and you can genuinely feel the history in the space. It’s also located in a very convenient, strategic area. Negative: It’s noticeably smaller than it appears in photos. There’s no rooftop access, and the ground floor has built-in shops that take away from the exterior charm. Management Positive: The valet, servers, and cleaning staff were polite and attentive. One plus is that you can come and go at any hour without issue. Negative: The receptionists were unwelcoming, inexperienced, incompetent and passive-aggressive. I specifically booked a room that included a patio, but upon arrival, I was placed in a room without one. After a series of excuses—and only when I was ready to leave—they moved me to a room with a very narrow balcony that was covered in pigeon droppings, with pigeons actively nesting there. It was essentially unusable but I decided to be flexible. I also asked for a tour of the house and was again met with excuses by the receptionist. Ironically, the valet stepped in and was kind enough to give me a tour instead. Given that this is a historic landmark, it naturally attracts tourists. However, the receptionists seem to allow almost anyone to walk in at night and wander through the property, even reaching the second and third floors where guest rooms are secured with older-style locks that aren't particularly robust. "

"El hotel es MAGNIFICO, muy recomendable tanto para una estancia de trabajo o por placer. Muchas felicidades al staff y la administracion por ofrecer un excelente servicio en todos los aspectos."

"Great place"

"The hotel is very clean the staff is amazing, we love Lorena and Marisol. 5 minutes walking distance from Plaza de Armas and restaurantes and beautiful churches. The only bad thing was the breakfast, super limited. "

"Muy limpio todo el desayuno Estuvo muy delicioso me volveria a quedar en Este hotel definitivamente "

"Amazing hotel to stay at if you plan on visiting Querétaro! Centrally located and walking distance to Centro Histórico and many other touristic attractions. The hotel is beautiful and staff are extremely friendly."

"Excellent resturant for all meals, Moderate price and good selection and friendly, helpful staff"

"Clean rooms, great air-condition great location next to plenty shoping"

"the rooms are a little outdated, no mini fridge to keep some drinks and the tv and the internet where slow. Just and okay place. "