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"Lovely accommodation"

"A perfect, reasonably priced hotel right in the middle of town. A hearty breakfast and a rooftop terrace that looks right at the Matterhorn made our three day stay amazing. The great staff was friendly and helpful. We would definitely stay here again."

"Breakfast is good, staff are excellent!"

"Free breakfast and the free spa at the basement"

"Great location, clean property, view of Matterhorn from daily breakfast area"

"Our room was very large and had the most comfortable down pillows and bedding. Location was super central and an easy walk from the train station. Staff was very welcoming and helpful. Breakfast was also good and nice to have before a big day of sightseeing."

"Breakfast was superb!!! Great location!"

"The hotel staff was very pleasant. The hotel was convenient, clean, and the breakfast and evening reception was excellent."

"The desk/property manager on-site was very attentive and helpful. The place is in a quieter but close enough neighborhood."

"View of the Matterhorn, big bathroom and good breakfast"

"Well located, fantastic front desk staff, great breakfast, happy to recommend."

"What a wonderful hotel. Close to the train station and a quick walk to anywhere you want to go."

"Great stay and very helpful staff and would definitely return"

"beautiful place to stay in zermatt"

"Excellent stay from start to finish. Spacious, clean and comfortable room with excellent breakfast provided. All staff really helpful and can't fault our stay. Thank you!"

"The room is clean with the Mountain View. Very close to train station and accessible. Staff are helpful. I would recommend this hotel."

"We had a wonderful stay at Alex! Great room, amenities, and very friendly staff. Would love to visit again."

"The rooms were beautiful, the food was delicious, and the staff were genuinely kind and welcoming! When a nearby fire stopped all train services and left us feeling extremely anxious, they were incredibly helpful—kept us updated with the latest information and gave us a safe place to wait. I am so truly grateful we stayed here!"

"The staff was friendly, the breakfast was amazing, the room and bathroom were very nice and clean, and the beds were super cozy! The nearby construction affected the view, but it was at no fault of the hotel. I would recommend staying here!"

"Amazing stay. Rain shower and balcony were exactly what we needed and wanted for our stay! Will stay again!"