Zernsdorf 2024 Holidays

Great to stay in Berlin.

Clean and friendly staff

The greeting of staff, Upon arrival very happy warm and welcoming. If I’m back I will definitely stay here again.

Decent hotel - good links to other areas of the city via trams. Noisy road tho - and rooms felt dated. Brekkie was good :)

Thank you for a wonderful stay! I was traveling to Berlin as a solo female from Canada. I planned to spend most of the daytime hours out and about in the city, but I wasn't looking to go out and party. It was important to me to have a hotel with great rooms & nice amenities so that I could actually enjoy some time there, not just a place to rest my head. Sana delivered on everything I was hoping for. My room was FANTASTIC. Really nice details, like a GOOD coffee maker, a ton of storage, a huge bathtub etc. I loved the personalized note and desserts that were waiting for me upon my arrival. The little things the signify above and beyond hospitality. I enjoyed the spa area at the end of each day. Yes the pool is small as mentioned by other reviewers. But it's a spa pool, not a pool for swimming laps. It was super relaxing to alternate between the sauna and the pool. The bar and restaurant were nice as well. I ate there a few times and enjoyed everything I had. The breakfast buffet had a lot of options. Staff were friendly and very helpful. I had one small issue with my safe, which was fixed within minutes I thought it might be far away from most main attractions but that was not a problem at all. Berlin is so easy to get around. In fact, the first stop for the Hop On Hop Off tour I did was a 10 min walk from the hotel, so that was perfect. This was my first solo Euro trip and something I will remember forever. Thanks for being a part of it Sana!!!