St. Helena Hotel Guide. Hotels in Zinfandel, St. Helena, United States of America

"Food was great!! Staff very professional. "

"The front desk staff was polite and nice, I was upgraded to a suite room and it was amazing, spacious, and clean. "

"The staff was excellent…they found extra blankets for me and fixed the tv. The room was clean, quiet, safe and comfortable. For the price it was truly outstanding! I will be going back "

"Breakfast good staff nice"

"Despite the glowing, hip pics of a Sonoma inn, remember that this is an aged 1960s 2 floor motel with aluminum windows. One loud child at the pool and the sound travels into your room. On plus side, able breakfast, nice new shower, and nice sheets"

"Love this place!"

"I had a very disappointing experience with this hotel. When I arrived, I was told that the property was oversold and that my confirmed reservation could not be honored. What made the situation worse was the complete lack of effort to resolve it. No alternative accommodations were offered, no assistance was provided in finding another hotel, and there was little acknowledgment of the inconvenience caused. After a long day of travel, being turned away without support is unacceptable. Overbooking may happen, but how a hotel handles it is what matters—and in this case, the response was careless and unprofessional. I would not recommend staying here based on this experience."

"The room had a strong smell of cigarettes."

"All the staff were helpful and property is both beautiful and peaceful."