Frankfurt Hotel Guide - Zoo Vivarium Darmstadt hotels in Frankfurt, Germany.

"Very convenient location adjacent to our arrival and departure terminal."

"The bathroom and the carpet were so filthy that I had to call room-service to take care of it: yellow spots on the floor around the toilet, toothbrush splashes on the wall, hairs on the walls/my bed/the floor, multiple dark drink spots on the carpeted floor. The HVAC did not work either. I called room-repair again, to request a warmer temp.,the gentleman told me to wait 20 minutes, but after 1 hr it had cooled the room 2 degrees Celsius, instead of heating it.The staff was very friendly otherwise, but could not take care of the filth and heat. I did not receive a different room either. The room was quiet, and the restaurant and food were great, though. "

"The mirror in the bathroom had mutiple cracks. Was woken up by house keeping cleaning room next to mine. The room TV was glitched and freezing first day couldn't use it. Technical support person came wnd day and said they were aware the issues. Then i couldn't order room service due to the technical issues. I had to go to lobby and order through the receptionist. Hours later got service. Was charged for it too. In-addition to the $46 parking for 1 hour when my wife came to have dinner with me before I flew back to Georgia. Both us are military and we would not recommend this hotel to others. "

"Staff was really good Special mention Niklas"

"Very friendly and helpful staff, clean and comfortable room, and good food at the restaurant."

"Really nice hotel avery close to the airport with a shuttle bus should you need it. I had a hire car and the parking is quite handy, just nearby at a public car park. The staff are very friendly and helpful and rooms very spacious and clean and modern. This hotel is nicer that others in the same area and staff much more friendly and professional too. "

"Ok"

"Modern. No shuttle. "

"If booking for convenience to Airport Check-in, you get that for certain. Room was clean and generally comfortable, but there was no cold running water. Worse, the ice machine was broken and my key wouldn't let me onto another floor to get ice. Staff was somewhat responsive in that they sent ice up, but the maintenance that was supposed to check the water never showed up. Overall the Hilton Garden Inn next door is a better offering."