Zou 2024 Holidays

This hotel has the makings of a great place to holiday. It is close to the resort, just a five minute walk on the flat. The rooms are adequate, may be not 4* and quite dark, certainly not as they appear on the website. Breakfast is ok but is the same every day and after a week is a bit repetitive. Bathrooms great as not all in Greece are. Main letdown was the sunbeds which were very uncomfortable and need replacing to a 4* hotel standard. There isnt enough of them either, but there isn't enough room at the pools for all the sunbeds they need for 100 plus bedrooms.

Very well maintained property. Very good variety breakfast buffet. Shower water pressure was poor. Mattress not most comfortable. Spring noticeable protrusion.

Our room had a wonderful private pool and it had an amazing view. The food is okay but hardly anything is labelled so as a vegetarian it was difficult figuring out what to choose. Overall the staff were great but had one issue with a receptionist who was unable to understand a request to buy bottled water so I had to pull up google translate for him to understand. They say 24 hour reception but this was only at about 11PM so it was surprising that the receptionist at this time couldn't speak any English. Also felt a bit disgruntled that they charge for tennis although there being no mention of that before booking. The location is good although if you're a keen beach goer you need water shoes to get in the sea and the visibility is very poor compared to other local beaches.

This is a beautiful hotel. It is in a very busy, touristy area, but the hotel itself is serene and beautiful. We had an awesome stay. We loved the spa, and there was a waitress (she’s the one most often working the bar, she has long brown hair and braves) who is SO sweet. She made our whole trip with her attentiveness and kindness. We would be back if we went back to Crete.

For the price paid (250$ for 2 nights) and the 4 star category I found the hotel did not fully live up to that. Positive things were: rooms as photographed with modern interior and comfy mattress, nice lighting in the room and location is very central, 24 hr reception, I was not charged for the water I took from the mini bar when checking out Negative things: lots of smaller issues with cleanliness especially in the bathroom that show lack of attention to detail, shower and bathroom seemed a bit weirdly engineered, breakfast was not good and service at breakfast was pretty much non-existent Note: while the location is central and nice with the church in front, it can get noisy as children were playing around and the area is very lively. This is something to consider if you’re noise-sensitive