Zoutenaaie Holidays

The flat was convenient and location is excellent 15 min walk to the train station. There was a cleaning service multiple times per our stay. The area is safe and there is a supermarket just in front of the building. The staff was really nice, gave us some tips about the city. Will come back.

Room was fine and acceptable standard. The staff were great and catered for all our needs. Very pleasing

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

Amazing hotel. Every member of staff I came into contact with provided exceptional service. The room was spacious, nice bathtub, extremely comfortable bed and pillows. The head concierge was exceptional and scored a same day reservation for a Michelan restaurant as well. Will be back next time I am in Brussels.

Shuttle doesnt run between 9am - 5pm. Hotel restaurant is closed for dinner on friday and saturdays and doesnt do lunch unless for large group request, fair enough as its a transit horel but just not anywhere super nearby to get food. Remedied it by walking to a local supermarket 1km or so away. Hotel very clean though and modern, can't complain about that and it was cheap.