Zuel Holidays

Room was nicely decorated and attractive, but it was small. Had a hanging rod for clothes, but no drawers nor many surfaces to put things. Shower stall was very small, but the showerhead was very good so showering was not a problem and I am over 6 feet. Lighting in the bathroom was dim. Staff was nice but they were never present at night so if you didn’t get back from touring around town in the early evening, you couldn’t get any help with anything. Continental breakfast was fine but it was €12 and I believe the Expedia website had a lower price. The location was fantastic, two minutes from Saint Mark Square, there is a grocery store right around the corner to buy water and fruit and essentials. The restaurants heading north from the hotel were pretty reasonably priced and I found a good breakfast spot right around the corner. Overall, it was a great place to stay as a solo traveler and I think it would’ve been OK for two people as well.

Every moment of my stay was magical! The front desk was always so welcoming. I loved being here and would gladly return!

Lovely location away from the crowds but not so far from Rialto etc. Good quality hotel. Very clean!! Cleaner than many other 5 star hotels I've experienced. Some great food places nearby by the canalside too. Especially the restaurant Very Good. With another travel companion, I would have liked to have tried the hotel restaurant. Would certainly stay here again if staying in Carneggio.

Great hotel, 20 minutes walk from st marks square, great waterfront hotel with easy access to everything.

This hotel was wonderful, but the staff are the best staff out of any hotel. Some of the nicest people ever—especially Ricardo. He was the best, and went truly above and beyond. Once in a lifetime service and accommodations. Also great location. Take advantage of the boat service + deck service, and if there is any question the staff will help. The only issue was the room cleanliness. There were random bits of food on the floor, and the cleaning staff left their gloves on the floor (I have a photo). Would recommend again.