Zug Holidays

All digital check-in, check-out and room key - no staff. Room was as expected with kitchen, dining room, small tv space, bedroom, changing room and bathroom. All were clean. Wife did not like that there were no decorations (wall or other decor) with monochromatic colors. Basic shopping and all types of restaurants within walking distance. About 10 minute walk to tram. Airport was $10 uber ride. Very functional but not beautiful.

Nice place. The staff were not friendly at the time of check-in or during the stay.

Everything was great except for the first day on the hotel restaurant when the lady server was impatient because it took us a while what to order because of language barrier.

I didnt experience housekeeping not sure why and unfortunately someone else got assigned my room whilst I was still in it which gave us both a shock. But staff quickly fixed the mistake reassured me and that was it. The only issue and fixed so quickly. Was done to a computer glitch so nothing to do with staff who were all lovely. Its also in a really handy location too. Close to old town key spots, close to the harbour and with cafes nearby and a short walk to the train station- I even felt safe walking at 3.30am it was that close. Would stay here again

The staff were amazing , friendly and very helpful , specially Joao Carvalho. Perfect location and perfect facilities