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citizenM Zürich

4.0 star property
Culture meets convenience in Zürich's heart: visitors enjoy hearty breakfasts before exploring historic Paradeplatz and the stunning Fraumuenster church

Choose dates to view prices

At citizenM Zürich, travelers find modern style and genuine comfort. Relax in the welcoming library or appreciate local artwork in the gallery. Enjoy practical amenities like high-speed WiFi and a 24-hour business center. CanteenM serves satisfying meals from morning until night.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Business services
  • Bar
The current price is €176
includes taxes & fees
15 Mar - 16 Mar

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Smart TV
Blackout curtains
Fan
Separate bedroom
Pillow-top bed
Premium bedding
Hairdryer
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Blackout curtains
Fan
Separate bedroom
Pillow-top bed
Premium bedding
Hairdryer
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Separate bedroom
Pillow-top bed
Premium bedding
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Old Town Zürich, a neighbourhood in Zürich, citizenM Zürich is near the airport and on a lake. Helmhaus and Kunsthaus Zurich are cultural highlights, and some of the area's notable landmarks include Bahnhofstrasse and Paradeplatz. Don't miss out on a visit to Botanical Garden. Visit our Zürich travel guide
Map
Talacker 42, Zürich, 8001

What's nearby

  • Bahnhofstrasse featuring a city and street scenes
    Bahnhofstrasse
    2 min walk - 0.2 km
  • Paradeplatz which includes street scenes, a city and central business district
    Paradeplatz
    4 min walk - 0.4 km
  • Lindenhof which includes a sunset and heritage architecture
    Lindenhof
    5 min walk - 0.4 km
  • Fraumuenster featuring heritage architecture, street scenes and a church or cathedral
    Fraumuenster
    6 min walk - 0.6 km
  • Zurich Town Hall featuring heritage elements and a bay or harbor
    Zurich Town Hall
    6 min walk - 0.6 km

Getting around

  • Sihlstrasse Tram Stop
    1 min walk
  • Zürich Limmatquai Station
    9 min walk
  • Zurich Airport (ZRH)
    30 min drive

Restaurants

  • Babu's Bakery & Coffeehouse
    2 min walk
  • Haus Hiltl
    3 min walk
  • Manuel's
    3 min walk
  • Le Cèdre Maurice
    3 min walk
  • Bar 45
    4 min walk

About this property

citizenM Zürich

Upscale hotel near Bahnhofstrasse
Located close to Paradeplatz and Fraumuenster, citizenM Zürich provides an art gallery on-site, a coffee shop/cafe and a library. The on-site restaurant, canteenM, offers breakfast, lunch and dinner. In addition to a bar and a 24-hour business centre, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Coworking spaces, smoke-free property and a water dispenser
  • Luggage storage, a lift and coffee/tea in reception
  • Guest reviews say great things about the helpful staff and location
Room features
All 160 rooms have comforts, such as premium bedding and iPads, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Heating and fans
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Smart TVs with digital channels
  • Housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CHF 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM bar

Things to do

  • Art gallery
  • Books
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (85 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPad
  • IPod dock
  • Smart TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 29 per person
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

Frequently asked questions

Is citizenM Zürich pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Zürich?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at citizenM Zürich on 15 Mar 2026 start from €176, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Zürich?

This hotel doesn't offer parking.

What time is check-in at citizenM Zürich?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at citizenM Zürich?

Checkout is at 11:00 AM. Late checkout is available for CHF 34 (subject to availability).

Where is citizenM Zürich located?

Located in Old Town Zürich, this hotel is within a 10-minute walk of Bahnhofstrasse, Paradeplatz and Fraumuenster. Helmhaus and Kunsthaus Zurich are also within 15 minutes. Sihlstrasse Tram Stop is only a 2-minute walk and Rennweg Tram Stop is 4 minutes.

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Reviews

citizenM Zürich Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 833 out of 1156 reviews
Rating 8 - Good. 209 out of 1156 reviews
Rating 6 - Okay. 72 out of 1156 reviews
Rating 4 - Poor. 21 out of 1156 reviews
Rating 2 - Terrible. 21 out of 1156 reviews

Reviews

10/10 Excellent

Robert Angelo Ferolino

Liked: Cleanliness, property conditions & facilities
Great location. Great breakfast buffet
Stayed 6 nights in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel very sweet staff helping you get checked in and checking out and for any questions amazing hotel very clean and safe and amazing drinks at the bar and very accessible area 10/10 would stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Negar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, everyone was very friendly. Clean rooms Great location
Stayed 4 nights in Dec 2025

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money and great location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brooke

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Clean and well maintained! Convenient location.
Stayed 1 night in Dec 2025

8/10 Good

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Great amenities and staff, the rooms are clean and high tech.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff. Breakfast was good. Location was convenient.
Stayed 1 night in Dec 2025

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities
Very clean, great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly helpful staff, great stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was in a nice location, quiet at night and close to a tram stop which made getting around quiet easy. Hotel staff was extremely friendly every time we needed something. We have stayed a citizen M before and that great experience gave us the confidence in booking them in Zürich. Would highly recommend.
Stayed 3 nights in Dec 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE love this place and would definitely come back. The staff are very accommodating. The room is very clean and was able to sleep very well.
Stayed 4 nights in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Surprised to not have any cups or glasses in the room and by the lack of hotel-specific information re on-site amenities. Very chic, modern hotel with wonderful public spaces.
Stayed 1 night in Jan 2026

10/10 Excellent

Jody

Liked: Cleanliness, amenities, property conditions & facilities
Fun tech room. Lounge and food great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nichelle

Liked: Cleanliness, amenities, property conditions & facilities
I totally enjoyed my stay at citizenM! From the ease of checking in and friendly staff to the location and cleanliness, everything was perfect. I did an overnight to Zurich with a friend to celebrate her birthday and was very glad I chose here to stay. Checkin and recieveing your key was very easy and is done by you (unless you need assistance and they were happy to help). While not really huge, the rooms are so quaint and everything is operated by an ipad. The bigger plus, is it is walking distance to a lot (esp Zurich cental station). I would stay here again if I visited.
Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm friendly service from the welcome, to the breakfast and the room attendants. Clean bedrooms and very comfortable beds. A lovely breakfast. All in all a great experience
Stayed 4 nights in Nov 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice walkable location. Clean room. A bit small but Europe so expected. Quiet hotel. Nice for solo travelers. Breakfast was decent. Convenient late night food options. Would definitely stay here again.
Stayed 5 nights in Nov 2025

10/10 Excellent

Yury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice contemporary hotel. Funky decor, friendly staff, very convenient location.
Stayed 3 nights in Sep 2025

8/10 Good

Moran

Liked: Cleanliness, amenities, property conditions & facilities
Great location with easy access to Old Town and the Christmas markets. Staff was super friendly, everything was spotless, and the rooms were impressively quiet. My only gripes: the rooms are very small and ran hot with no real temperature control. Otherwise, a solid stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Staff at the check-in were very helpful. I like that I-Pad in the room to control everything. Also, like the slim and clean look of the room. No fancy extras just a nice room to sleep in.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice, simple-ish hotel in the heart of Zurich. Friendly staff, good room, everything easy, no snooty staff to deal with.
Stayed 2 nights in Sep 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love CitizenM, every location we have stayed at is exceptional. Wonderful staff, comfortable, clean and contemporary!
Stayed 1 night in Sep 2025

10/10 Excellent

JIE

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at this hotel. Everything was clean, modern, and well maintained. The room and bedding were spotless and very comfortable. The location is extremely convenient, and the front desk service was excellent. Overall, it was a very pleasant and comfortable experience. Highly recommended.
Stayed 3 nights in Oct 2025

10/10 Excellent

Synead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Edward and Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Comfy bed. Wonderful location. Yummy breakfast
Stayed 2 nights in Sep 2025