Puerto Rico Island Adventure Holidays

Staff was very friendly and helpful. Beach access was great. However the phone in the room did not work.

Room, staff, service, ambiance, location were perfect! I'll be back!

This is a wonderful property with incredible amenities. The service is not up to the level of the property. Some small changes would make a big difference such as teaching the staff to smile and be genuinely welcoming and to upgrade the level of English. The steakhouse food is extraordinary however it has a discotheque mentality and it is hard to conduct business dinners with the high volume of the music. Cleanliness is extraordinary. A great place to stay but the staff needs some training and upgrading.

The room was beautiful a clean, it was within eating distance to a really good restaurant. The beach was clean and everyone was friendly

Just returned from 5 days at Royal Sonesta and I have nothing but good things to say. It’s a very clean & beautiful property. Staff was very friendly & helpful. I really loved the pool area. I would definitely return.

Room, staff, service, ambiance, location were perfect! I'll be back!

This is a wonderful property with incredible amenities. The service is not up to the level of the property. Some small changes would make a big difference such as teaching the staff to smile and be genuinely welcoming and to upgrade the level of English. The steakhouse food is extraordinary however it has a discotheque mentality and it is hard to conduct business dinners with the high volume of the music. Cleanliness is extraordinary. A great place to stay but the staff needs some training and upgrading.

It’s very dated but clean room.

Staff was very friendly and helpful. Beach access was great. However the phone in the room did not work.

Room, staff, service, ambiance, location were perfect! I'll be back!