North America Adventure Holidays

We had a great overall experience at this hotel. The room was very nice, clean, and felt new, and the staff throughout the property were extremely friendly and helpful. The restaurant, especially Chop Steakhouse, was outstanding—easily one of the best restaurants we’ve been to. Truly a five-star experience. There are a few areas for improvement. Maintenance could be better, as some areas like the restaurant windows were noticeably dirty, which affected the view. At the pool, it was difficult to find chairs, many guests reserve them early in the morning and leave, making it hard for others to enjoy the space later. While this is more of a guest behavior issue, some sort of policy could improve the experience. We also noticed what appeared to be a small wood-eating bug in the room, which may or may not be an isolated issue, but worth mentioning. One major downside was the Starbucks inside the hotel. The service was very poor—staff were rude, dismissive, and unwilling to address an issue with weirdness milk in our drinks. We ended up leaving the property to go to another location, which was disappointing given the convenience the hotel is supposed to offer. Overall, despite that, we had a very good stay and would definitely consider coming back.

Great stay for the week. Beach access was perfect, walking distance to both Waikiki and Ala Moana.

Activities for all ages, fun a clean friendly staff

The rooms are well kept, clean and comfortable. There are plenty of amenities to choose from

Clean room and staff very friendly

Clean room and staff very friendly