Central America Adventure Holidays

Check in staff could use some training on making customers feel welcome. Overall the room was clean, however, the sofa felt wet when I sat on it.

Pool closed too early @ 5pm, but check in allowed at 4pm. Not enough time to get in room and do any pool activity especially the high resort fee charged. Parking not complimentary for guests, should at least be at reduce rate. 3rd party parking is very inconvenient!!

Room is clean. However, took them over an hour to deliver luggage to the room

Courteous attentive staff, very efficient... Extremely clean room convenient to most of the landmarks in Rome ,,,,would definitely stay here again!

a beautiful and gorgeous hotel, staff was very friendly and helpful. As soon as you take your first step inside it smells so luxurious, everything from the moment you step in looks and feels luxurious.

This is a beautifully appointed, pristine hotel. The food and wait service was excellent, very friendly and attentive. Also appreciated the creative art work and furnishings. This hotel is in a great location, walkable to everything. Highly recommend!

Clean room. Quiet for NYC. A comfortable king size bed.

Room was nice. Breakfast was great! Great location

This hotel truly exceeded my expectations. I got there a few hours before my check in time to drop my bags. They let me check in early and upgraded my room. The room was so awesome and clean! The location was perfect and right by the subway. I would definitely stay here again - I was sad to leave! The staff was incredible and kind and went above and beyond for a seamless guest experience.