Municipality of Heerhugowaard Adventure Holidays

Very disappointing stay. The hotel does not live up to its advertised 4-star rating and offers poor value for money. Overall, it fell far short of expectations.

Definitely a nice place to stay. They are not big on checking in early. I visited in mid-July. Even when I returned to check in after, I had to wait and was given a room next to the elevator which is not ideal since it gets loud. Room was very clean and comfortable with black out curtains. No view. Same for my friend who stayed on a different floor - same room, different side, no view but nice room. Staff were on and off. Some friendly, some awkward. I really liked the location. I don’t like to stay in central areas. I prefer off center in clean and less touristy but nice more local neighborhoods. Lovely neighborhood. Ubers and taxis did take a while the 3x I tried during the weekend.

Very nice property situated in a gorgeous area, walking distance to tons of shopping and restaurants. We had no problem getting all over the city from the location. It took a moment to get used to the very steep stairs but that adds to the charm of the property. We also enjoyed the little cat that lives there! The staff was helpful and polite. We also appreciated the complementary snacks for guests. The room overall was nice and clean. We were provided with clean towels every day. Would recommend or stay here again!

Super friendly staff. Highly recommend.

The hotel was in a good location, very close from sub-way. The staff that we saw was very friendly. our only complicate was too much automation without assistance.

Clean room friendly staff

Definitely a nice place to stay. They are not big on checking in early. I visited in mid-July. Even when I returned to check in after, I had to wait and was given a room next to the elevator which is not ideal since it gets loud. Room was very clean and comfortable with black out curtains. No view. Same for my friend who stayed on a different floor - same room, different side, no view but nice room. Staff were on and off. Some friendly, some awkward. I really liked the location. I don’t like to stay in central areas. I prefer off center in clean and less touristy but nice more local neighborhoods. Lovely neighborhood. Ubers and taxis did take a while the 3x I tried during the weekend.

The gold standard of every hotel is right here.

Very disappointing stay. The hotel does not live up to its advertised 4-star rating and offers poor value for money. Overall, it fell far short of expectations.

The gold standard of every hotel is right here.

Staying at the Grand Hotel was truly one of the best hotel experiences I’ve ever had. While it may not be the most modern or flashy property, its historic charm more than makes up for it. Our room was enormous, beautifully kept, and full of character. The location was unbeatable—perfectly placed to enjoy everything Amsterdam has to offer. What really made the stay unforgettable was the service. It felt like stepping back in time to when hospitality meant something special. The staff were available 24/7, arranging taxis, anticipating needs, and treating us with the kind of old-school attentiveness you’d expect from a personal butler. Their warmth and professionalism elevated the entire trip. The hotel’s amenities were just as impressive—the comfortable bed, a luxurious tub, the pool, and all the little details that made it easy to balance both business and leisure. I even had local friends visit, and they were equally impressed with the beauty and history of the building. I have no complaints—only gratitude. The Grand Hotel added an unforgettable touch of elegance and charm to my Amsterdam experience.

The best thing for me was its location. The basic room is exactly that. Friendly staff although reception is not open everyday. Stairs to third level room might be a challenge for some.

My stay was AMAZING. The staff was very helpful and friendly. The views from my room of the river made the accommodations very special. The FREE ferry was just steps away to get to Amsterdam Centraal Station.

This is not a true B&B. They have very limited facilities on site and do not keep their desk open for extended hours. It is a converted house, each floor is like a private suite. There are limited amenities in the suite too. Bring your own soaps/shampoos and be sure to ask for extra towels! It's in a very convenient location and is clean enough.