Tuscany Adventure Holidays

My room was clean and the staff was very helpful in showing me where to go for sunrise views

This was our second stay at Maria Novella and we love it there but while we were there there was a soccer game in town, Florence against a team from London. We had a suite overlooking the piazza and for two nights until about midnight the fans from the London team were at the bar two floors down yelling and doing their soccer chants, for hours!! I have never experienced anything like that, there were many police in the area but they didn’t shut them down. Of course we complained along with others but the hotel really couldn’t do anything. I’m not trashing the hotel but you better hope there isn’t a match scheduled while you’re there. The manager actually gave us a bottle of wine and some biscotti, very nice thing to do. Again, the hotel is wonderful.

The front desk staff was exceptional!

I dont believe the air is turned on until May in Italy atleast thats what we were told in Balogna. It was mid April faily warm day and room didn't seem to be too warm. The room was very clean and staff was helpful. Pretty decent breakfast. We ran out of toilet paper and the cleaning people must not have noticed when cleaning our room. I asked at front desk and they brought two rolls to our room very quickly. The noise from the rooms above us could be quite noisey because tike instead of carpet. Pretty good location. Overall I would rate it a 4.

Helpful, friendly staff

I dont believe the air is turned on until May in Italy atleast thats what we were told in Balogna. It was mid April faily warm day and room didn't seem to be too warm. The room was very clean and staff was helpful. Pretty decent breakfast. We ran out of toilet paper and the cleaning people must not have noticed when cleaning our room. I asked at front desk and they brought two rolls to our room very quickly. The noise from the rooms above us could be quite noisey because tike instead of carpet. Pretty good location. Overall I would rate it a 4.

The two best things about this hotel were its location and the staff. It’s located a 30 second walk from Santa Maria del fiore in one direction and Piazza Republica in the other. The staff were super helpful and accommodated well for our family. The only aspect we didn’t like was the breakfast which was very basic but there are lots of eating places within a minutes walk. Overall, I would stay here again for its location and staff

The front desk staff was exceptional!