Zealand Adventure Holidays

Everything was good. The check-in process needs to be improved and the App isn't reliable for customer usage.

The hotel’s location is definitely its strongest asset - very convenient and well-positioned for exploring the area. However, several disappointing aspects significantly impacted my stay. Upon arrival, I discovered that the room I had specifically reserved and paid extra for was not available. The photos used during booking were misleading, as the actual room provided was quite different from what was advertised. Additionally, the view from my room was disappointing and not what I had expected based on the booking details. The hotel also lacks basic amenities that many travelers expect, such as a spa or other recreational facilities. For the price point, I expected more comprehensive services and amenities. While the location saved this stay from being a complete disappointment, the poor room assignment, misleading photos, and limited facilities make it difficult to recommend.

Beautiful hotel. Room and bathroom spacious and clean. View is excellent just need to pay more for it. Room service is expensive. But you have option to go out restaurants and coffee shops are walkable. Staff are all nice and friendly.

Great location. Small but comfortable rooms. Amenities weren’t great, hairdryer in room didn’t work, bedside lamps didn’t work and the hotel bar was under renovation, but the staff was pleasant the breakfast delicious.

Room absolutely fine, no problems. Staff very helpful when required.

A bit pricy compared to other alternatives- visiting this section in October rather than high season made the tourist crowds much less of an issue. Fun waterfront restaurants with outdoor, first floor and lower level options, lots of character. The vintage boats lining the quays are great